HOURS:
Full Time, Days, 40 hours/week
Flexible times depending on business needs
No nights, holidays, or weekends
Hybrid remote (2 days/week) opportunity available for local (PA, NJ) candidates, after up to 6 months of on- site training, based on business needs, and at the discretion of the manager.
Professional billing knowledge and a clear understanding of billing, denials, and working with staff and insurance companies requires. Experience in a physician group or independent practice is a plus.
The Accounts Receivable Supervisor is responsible for recruitment, training, and coordination of the activities of the billing accounts receivable follow-up team to ensure optimal reimbursement and maximization of cash flow in accordance with Federal and state requirements and all third-party payer contracts. Assists staff in the management of the accounts receivable while optimizing payments from the third-party payers.
JOB DUTIES AND RESPONSIBILITIES:
Provides direct supervision and assists billing representatives in the accounts receivable follow-up process
Assists in the prioritization of work for the billing office staff
Assists, when necessary, in the submission and follow-up of claims on a timely basis
Manages and/or maintains the necessary systems/equipment needed to accomplish the job duties of staff within the billing office
Handles or assists with training refreshers for assigned billing office staff once initially trained on the practice management software
Identifies system or procedural problems creating third party claim rejections. Formulates and implements plans for minimizing or eliminating these rejections
Generates and analyzes practice analysis and accounts receivable aging reports, targeting areas that need attention
Reviews third party payer reimbursement and rejection trends and revises existing in-house protocols to ensure that SPLG continues to maximize revenue
Responsible for the daily management, analysis and reporting of the Epic system. Supervises the billing representatives daily
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to eight hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing etc., and occasionally twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 15lbs. Frequently stoops, bends, or reaches above should level to retrieves files. Hearing as it relates to normal conversation and telephone. Seeing, as it relates to normal conversation and telephone. Seeing, as it relates to general vision. Visual monotony when reading reports and reviewing computer screens.
EDUCATION:
High School graduate or equivalent required.
TRAINING AND EXPERIENCE:
A minimum of eight years physician business office experience preferred. Must possess a thorough knowledge of payor insurances and billing guidelines for all major insurances. Experience with personal computers and Microsoft Office suite of products is helpful.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, the Network established the Lehigh Valley’s first and only four-year medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and over 50 fully accredited graduate medical educational programs with more than 500 residents and fellows. In 2022, St. Luke’s, a member of the Children’s Hospital Association, opened the Lehigh Valley’s first and only free-standing facility dedicated entirely to kids. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
