Job Description

Your Purpose and Impact at Mars

In this position, you will lead the daily Order to Cash (O2C) operations for LATAM, playing a fundamental role in supervising our talented team. You will operate in a dynamic, regional environment where you will have the autonomy to optimize processes, manage key relationships with customers and internal stakeholders, and ensure our operations are executed with accuracy and efficiency, driving a culture of continuous improvement and growth.

What are we looking for?

Essential Requirements (What is indispensable to start):

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Relevant professional experience in Order to Cash, Accounts Receivable, or related Finance operations.
• Previous experience supervising, coordinating, or leading teams, preferably in a regional or shared services environment.
• Strong working knowledge of SAP and Order to Cash processes.
• Demonstrated experience with process improvement, standardization, or automation initiatives.
• Strong analytical, communication, and stakeholder management skills.
• Fluent or advanced English and Spanish.

Desirable Requirements (These will be considered differentiators, but you can learn with us):

• Experience with SAP S/4HANA and digital tools like Power BI or RPA.
• Experience in finance transformation or migration projects.
• Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.).
• Portuguese language skills.

What will be your key responsibilities?

• Collaborate actively with cross-functional teams like Sales, Finance, and Supply Chain to improve the end-to-end customer experience.
• Supervise and support the O2C team, providing guidance, coaching, and workload prioritization.
• Drive standardization and continuous improvement across all O2C processes for the LATAM region.
• Analyze key performance indicators (KPIs) to identify risks, bottlenecks, and improvement opportunities.
• Act as a key point of contact for escalations, ensuring effective communication and timely resolution of issues.

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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