Job Description

Essential Job Functions

Demonstrates SoundOff Signal’s Core Values in daily interactions with internal and external customers.

Supervise and mentor the AR team, including assigning tasks, setting goals, and conducting performance evaluations.

Provide training and support to ensure team members understand and execute AR processes efficiently.

Foster a positive and collaborative team environment.

Oversee daily AR operations, including invoicing, collections, and account reconciliations.

Ensure timely and accurate posting of payments and resolution of discrepancies.

Monitor aging reports and take proactive steps to minimize past-due accounts.

Investigate and resolve customer disputes related to billing and payments.

Develop and implement policies and procedures to improve the efficiency and effectiveness of AR operations.

Utilize financial software and tools to streamline AR processes and reporting.

Collaborate with the finance team to develop and maintain effective internal controls.

Prepare and analyze AR metrics, including aging reports, DSO (Days Sales Outstanding), and cash flow forecasts.

Provide regular updates to senior management on AR performance and key trends.

Identify and address risks related to credit management and customer payments.

Build and maintain strong relationships with customers to ensure timely collections and resolve payment issues professionally.

Collaborate with the sales and customer service teams to address customer concerns and align on AR-related matters.

Able to perform job consistently without excessive absenteeism or tardiness

Other duties as assigned

Job Requirements

High school diploma or equivalent, associate's degree preferred. Equivalent combination of education and experience may be accepted

7+ years of previous accounts receivable or general accounting experience required

Previous supervisory experience required

Excellent time management skills

Accuracy and attention to detail

Excellent verbal and written skills

High sense of urgency and able to work with deadlines

Motivated, self-starter that can also work on a team

Able to handle confidential information in a discreet, professional manner

Competency in MS Office

Experience with spreadsheets

Working Conditions

Mostly office environment, occasional light manufacturing environment

Fast-paced, team-oriented environment

Low noise level in a temperature-controlled setting

Possibility to work partially remote (1 day per week) after 6 months

Mostly normal business hours with occasional need to flex hours