Job Description

Who We Are

PAC is a leading global provider of advanced analytical instruments for laboratory and online process applications across the hydrocarbon processing industries (HPI), including upstream, midstream, and downstream operations. Our portfolio spans chromatography, elemental analysis, physical properties, ultrasonics, fluorescence, spectroscopy, and microscopy/video imaging—supported by deep R&D investment and a commitment to technical excellence.

Your Role

The Accounts Receivable (AR) Specialist is responsible for managing outstanding customer balances, ensuring timely collections, and maintaining positive customer relationships. This role plays a critical part in optimizing cash flow and minimizing bad debt through proactive communication, accurate account reconciliation, and effective problem resolution. This position is a temporary assignment of 3-6 months.

Key Responsibilities

• Monitor and manage assigned accounts to ensure timely collection of outstanding invoices
• Contact customers via phone, email, and written correspondence to follow up on past-due balances
• Analyze aging reports and prioritize collection efforts based on risk and delinquency
• Resolve billing discrepancies, disputes, and payment issues in collaboration with internal teams
• Reconcile customer accounts and maintain accurate records of collection activities
• Negotiate payment arrangements and follow through on commitments
• Apply payments accurately and assist with cash application when needed
• Prepare and distribute account statements and collection reports
• Escalate high-risk or delinquent accounts to management when appropriate
• Ensure compliance with company policies and relevant financial regulations

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 5+ years of experience in accounts receivable, collections, or credit management
• Strong understanding of AR processes, aging reports, and reconciliation
• Proficiency in ERP systems and Microsoft Excel
• Excellent communication and negotiation skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple accounts effectively

Key Competencies

• Problem-solving and analytical thinking
• Customer service orientation
• Persistence and follow-through
• Time management and prioritization
• Professionalism and discretion when handling sensitive financial information

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Privacy

We are committed to the protection and promotion of your privacy. In connection with your application for employment with us at PAC, please click on this link to view our Applicant Privacy Notice. https://www.paclp.com/about-pac/careers/view

PAC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.