Job Description

Full-Time | Hybrid (Cambuci – São Paulo) | English & Spanish Mandatory

About the Company

If you have ever watched television or enjoyed a movie on your phone or tablet, this experience was likely brought to you through an Ateme solution created by our award-engineering teams.

Ateme (PARIS: ATEME) is the global leader in video delivery, partnering with top content and service providers, and streaming platforms like Netflix

Through our cutting-edge R&D and innovation, we enable clients to deliver high-quality video experiences on any device, boosting engagement and revenue.

Guided by a robust CSR policy, we are committed to make the entertainment and video experience captivating, greener, accessible to everyone, as well as promote our employees’ well-being and ethical business practices.

At Ateme, we prioritize innovation, collaboration, empowerment, agility, and diverse contributions.

Join our international team for an exciting journey in shaping the future of video!

About the Role

We are recruiting an Accounts Receivable Specialist – Past Dues Collection to support our North America and LATAM regions. This is a hands-on collections role primarily focused on actively following up on overdue accounts and recovering outstanding receivables. This is not a traditional accounting position. The role requires strong follow-up discipline, structured execution, and daily client interaction to secure payments and reduce aging balances.

Responsibilities

• Actively manage and follow up on past-due accounts across North America and LATAM

• Communicate daily with clients (email and phone) to secure payment commitments

• Monitor aging reports and prioritize collection efforts strategically

• Investigate and resolve account discrepancies in coordination with Finance, Sales, Legal, and Customer Success

• Reconcile accounts receivable ledgers and maintain accurate documentation

• Prepare reports on collection activities, aging analysis, and payment trends

• Support month-end and year-end closing procedures related to accounts receivable

• Contribute to improving collection processes and credit control policies

• Follow up on WHT and Sales Tax documentation collection

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field

• Minimum 2 years of experience in accounts receivable, credit control, or collections

• Proven experience managing past-due collections and direct client follow-ups

• Experience working with international clients (North America and/or LATAM) is a strong plus

• Strong Excel skills and familiarity with CRM or ERP systems (such as Salesforce, NetSuite, or similar)

• Advanced English (written and spoken)

• Advanced Spanish (written and spoken)

Required Skills

• Highly organized and detail-oriented

• Persistent, proactive, and consistent in follow-ups

• Comfortable making daily collection calls and sending payment reminders

• Confident pushing clients to obtain clear payment commitments

• Resilient and professional when handling objections or delayed payments

• Comfortable working on the phone and in front of a screen for extended periods

• Motivated by achieving collection targets and reducing outstanding balances

• Demonstrates accountability, professionalism, and strong communication skills

Preferred Skills

If you enjoy structured follow-up, client communication, and ensuring payments are collected efficiently, this role is for you.

Preferred Location

Cambuci – São Paulo (Hybrid Position) Full-Time On-site Tuesday, Wednesday, and Thursday (minimum 3 days per week)

Equal Opportunity Statement

Ateme SA and its subsidiaries are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.