Job Description

Cash Application & Account Reconciliation

• Post daily cash receipts accurately and timely.

• Reconcile customer accounts to ensure payments are properly applied.

• Review unapplied cash and work with customers and internal teams to resolve discrepancies.

• Assist in maintaining accurate AR aging and customer account balances.

Collections & Customer Support

• Perform routine collection activities on past-due accounts following established procedures.

• Communicate professionally with customers to resolve payment questions and billing issues.

• Research customer billing discrepancies and coordinate resolution with internal teams.

Reporting, Close & Audit Support

• Prepare AR aging reports and customer statements as needed.

• Assist with month-end, quarter-end, and year-end close activities.

• Support internal and external audit requests related to accounts receivable.

Process & Team Support

• Identify opportunities for process improvements and efficiency gains.

• Assist with documenting AR procedures and best practices.

• Perform additional AR-related tasks as assigned.

• Associate’s degree in Accounting, Finance, Business Administration, or a related field required.

• 0–2 years of experience in accounts receivable or a related finance role

• Basic understanding of AR and collections processes

• Proficiency with accounting systems (NetSuite, QuickBooks, SAP, Oracle, or similar)

• Strong attention to detail, organization, and time management skills

• Effective written and verbal communication skills