Job Description

The Accounts Receivable Specialist is an entry-level position in Accounts Receivable. This position works directly with the Manager and Team Lead of Accounts Receivable in the Accounting Department, and is responsible for providing clerical and administrative support to ensure timely preparation and accuracy of client reporting and other projects.

This is a hybrid role. It will be primarily Remote/Work from Home, however, employees will be required to work in-office 2-3 days per month at ServiceLink's coprorate headquarters in Moon Twp., PA. As such, candidates must be located within reasonable commuting distance of our office, and must be willing and able to work in-office as needed.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

• Oversee client accounts, accounts receivable adjustments and payment applications.
• Research and resolve client receivable collection issues.
• Maintain relationship with clients via telephone, email, etc. as appropriate.
• Perform monthly reconciliation of client billing accounts and cash receipts.
• Over-communicate with management.

WHO YOU ARE

You possess …

• High School diploma or equivalent, AS in Accounting or Finance preferred.
• Excellent communication skills both verbal and written
• Strong organizational and decision-making skills.
• Excellent customer service skills.
• Proficient computer skills including Microsoft products, particularly Excel.
• Dedicated workspace and reliable high-speed internet access in a secure environment.

Responsibilities

• Adhere to company policies and procedures as communicated by management team
• Discuss/address escalated issues and/or concerns with management team and/or Human Resources Department, if necessary
• Review daily all assigned tasks to ensure completion
• Maintain good working relationship with clients
• Collaborate and maintain good working relationships with team members and other
• Monthly reconciliation of Cash Management Accounts
• Handle collection and allocation of payment
• Assume role of point of contact for Client communications
• Carry out collection and client reporting activities according to specific guidelines and timeframes
• Monitor client accounts detail until payment received
• Understanding of General Ledger; including Debits and Credits and the impact on Revenue and Cash.
• Research and resolve client inquiries
• Strong attention to detail and accuracy
• Over-communicate with management on all matters
• Perform all other duties as assigned

Qualifications

• High School Diploma or GED required, BS in Accounting or Finance preferred.
• Microsoft Office Experience including Microsoft Excel skills.
• Accuracy and attention to detail.
• Deadline oriented.
• Ability to communicate professionally both written and verbally.
• Strong customer service skills
• Dedicated workspace and reliable high-speed internet access in a secure environment.