Job Description

This position is responsible for managing customer invoices, payments, and ticket reconciliation to ensure accurate financial records and efficient billing processes. This role requires attention to detail, strong organizational skills, and the ability to communicate effectively with customers and internal teams.

Essential Functions:

• Perform all job duties in accordance with company safety and environmental policies and procedures without exception.
• Adhere to all company policies and procedures while promoting and adhering to company values.
• Retrieve and review previous day’s tickets (for redi-mix); research and resolve any discrepancies.
• Process invoices once approved, distributing via mail or email.
• Print and organize all tickets from the previous day.
• Match tickets to invoices, scan, and save in system (alphabetical order).
• Run daily credit updates.
• Complete End of Day (EOD) processing after invoicing.
• Print, enter, and invoice for upstate tickets.
• Update precast concrete Excel reports (Summerville, Central, and GA).
• Maintain accurate records by updating voided ticket log and missing ticket log.
• Answer customer inquiries via email or phone regarding billing or invoices.
• Process credit card payments as needed.
• Scan signed tickets into the system for recordkeeping.

Requirements

Minimum Requirements:

• High school diploma or equivalent.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel).
• Effective oral and written communication skills, with an emphasis on utilizing persuasive communication skills while providing excellent customer service.
• Experience utilizing accounting software, preferably Integra / Systec and File Maker.
• Experience working in manufacturing or construction industry preferred.
• Ability to be self-motivated, proactive and an effective team player.
• Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.

Physical Demands:

• Able to safely lift a minimum of 15 lbs.
• Able to see, speak, and hear.
• Able to use hands to finger, handle or feel; and reach with hands and arms.
• Able to sit for long periods, stand, walk, type, carrying, pushing, and bending.
• Able to work primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning.