The Staff Pad has partnered with a nonprofit
Federally Qualified Health Center (FQHC) in Pomona, CA, to recruit a qualified
and experienced Accounts Receivable Specialist to join their Billing Department
and play a key role in supporting the organization’s financial operations.

Reporting to the Revenue Cycle Operations
department, The Accounts Receivable Specialist will be responsible for managing
patient accounts, conducting timely follow-up on outstanding balances,
analyzing reimbursement activity, and supporting accurate and efficient billing
processes.

This role will also provide additional
administrative support while adhering to established internal control
guidelines.

Schedule: Full-Time | Non-exempt | Monday – Friday |
8:30 AM
- 5:00 PM

What You’ll Do

• 
  Review outstanding claims, determine
  next steps, and request status updates from third-party payers
• 
  Identify denial trends and report
  findings to the Billing Supervisor
• 
  Complete CIFs and appeals and resolve
  assigned payer denials per payer guidelines
• 
  Correct billing errors, including
  misapplied payments, adjustments, and encounter credits
• 
  Prepare refund requests for management
  approval
• 
  Research and resolve payer rejections
  and denials
• 
  Track claim edits and errors to support
  staff education
• 
  Maintain current provider credentialing
  records to support accurate, timely claim billing
• 
  Stay current on industry regulations and
  communicate relevant updates
• 
  Maintain required billing records,
  reports, and files
• 
  Maintain confidentiality of patient and
  employee information
• 
  Support special projects related to
  billing and revenue cycle operations
• 
  Conduct onboarding training for support
  staff to minimize claim rejections
• 
  Participate in developing billing/UDS
  training manuals and cross-training
• 
  Complete all mandatory training
  requirements
• 
  Assist with month-end reporting as
  needed
• 
  Perform other duties as assigned

What We Are Looking For

Qualifications

• 
  High
  school diploma or equivalent
• 
  3+
  years of related experience
• 
  Working
  knowledge of medical billing, accounts receivable, collections,
  rejections, denials, appeals, and billing guidelines
• 
  Working
  knowledge of FQHC revenue cycle principles and practices preferred
• 
  Knowledge
  of medical terminology, anatomy and physiology, Medicare and Medi-Cal
  billing guidelines, and Managed Care requirements

Additional Skills & Attributes

• 
  Bilingual
  in English and Spanish preferred
• 
  Proficiency with Microsoft Office, practice
  management systems, and EHR platforms
• 
  Strong
  communication and organizational skills
• 
  Ability
  to follow directions and complete tasks on time
• 
  Demonstrated respect for diverse populations
• 
  Flexibility to adapt to changing assignments and
  schedules

What You Can Expect

Benefits

• 
  401(k) with Company Match
• 
  Medical, Dental Vision & Life Insurance
• 
  Flexible Spending Account (FSA) & Employee
  Assistance Program (EAP)
• 
  Paid Time Off (PTO), CME & Sick Time
• 
  Continuing Education & Retirement Benefits;
  Tuition Reimbursement

If you
are a detail-oriented healthcare billing professional who takes pride in
accurate, timely work and enjoys contributing to a collaborative team, we
invite you to apply and bring your expertise to an organization dedicated to
serving its community.