Crescent Hotels & Resorts

Accounts Receivable Specialist (Full-Time)

Crescent Hotels & Resorts  •  Texas (Onsite)  •  15 days ago
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Job Description

Accounts Receivable Specialist (Full-Time)

The Accounts Receivable Specialist is responsible for managing the full accounts receivable cycle, including billing, payment posting, collections, reconciliation, and dispute resolution. This role ensures accurate and timely processing of receivables while supporting financial reporting, audit readiness, and customer account management.

Key Responsibilities

  • Billing & Invoicing:
    Prepare and distribute invoices with complete supporting documentation, ensuring accuracy and alignment with contracts and agreements.
  • Payment Processing:
    Post and reconcile all incoming payments, including cash, checks, ACH, credit cards, and gift cards.
  • Collections Management:
    Monitor outstanding receivables and follow up with customers to secure timely payments. Issue notices and support credit reviews.
  • Account Reconciliation:
    Perform daily and monthly reconciliations, including maintaining accurate City Ledger balances and resolving discrepancies.
  • Group & Corporate Account Management:
    Maintain group accounts, validate charges, resolve posting errors or disputes, and participate in pre- and post-event billing reviews.
  • Wholesale/Corporate Billing:
    Manage reconciliations and distribute monthly statements for wholesale and corporate accounts.
  • Dispute Resolution:
    Respond to billing inquiries and credit card disputes in a timely and professional manner.
  • Credit Management:
    Monitor credit limits, process credit line adjustments, and review credit history as needed.
  • Records & Audit Support:
    Maintain organized financial records to support internal and external audits.
  • General Support:
    Assist with credit inquiries and other accounting-related tasks as assigned.

Qualifications

  • Education:
    High School Diploma or GED required; Associate’s degree preferred
  • Experience:
    Prior experience in accounts receivable or accounting preferred
  • Technical Skills:
    • Proficiency in Microsoft Excel and accounting systems
    • Strong data entry and 10-key calculator skills
  • Core Competencies:
    • High attention to detail and accuracy
    • Strong organizational and time management skills
    • Solid mathematical and analytical abilities
  • Professional Skills:
    • Effective communication and customer service skills
    • Ability to handle confidential information with discretion
    • Self-motivated, dependable, and team-oriented

Working Conditions & Physical Requirements

  • Prolonged sitting and data entry
  • Frequent use of the keyboard and calculator
  • Occasional lifting (15–45 lbs) and reaching/bending
  • Ability to work with numbers and communicate effectively

Why Join Horseshoe Bay Resort

  • Competitive pay with growth opportunities
  • Career development programs
  • Comprehensive benefits package
  • Employee perks including resort discounts, dining, and events
  • Collaborative, team-focused environment

Equal Opportunity Employer

Horseshoe Bay Resort is committed to fostering a diverse and inclusive workplace and provides equal employment opportunities to all qualified applicants.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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