This role of Accounts Receivable Specialist will handle the resolution of outstanding accounts receivable dollars from our existing client base and all other aspects of collections including resolving customer billing problems and reducing accounts receivable discrepancies.
· Provide quick resolution to customers with regards to disputes, inquires, and invoice clarifications
· Researches customer issues, skip tracing methods, and settlement of past-due payment
· Maintain positive relationships with external customers
· Be responsible for meeting all collections metrics and goals set within the department
· Increase the recovery of the past due amounts through a proactive and professional approach
· Call and email 50+accounts on a daily basis
· 3+ years of experience as an Account Receivables Associate or similar role with success at improving cash receipts cycle time, reducing DSO, and minimizing past dues
· Excellent verbal and written communication skills
· Should have sound judgment regarding human behavior, conduct, and business practices
· Remains focused and attentive to the needs and issues of both the customer and the organization
· Proactive, highly driven and self-motivated
· Familiarity with Salesforce is a plus
· Background in Healthcare is a plus
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
MAKING HEALTHCARE SAFER
The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world.
Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
