This role is responsible for managing the end-to-end accounts receivable process, including invoicing, collections, and reconciliations. This role will maintain accurate financial records, resolve complex billing issues, and implement process improvements to optimize cash flow and customer satisfaction.

Essential Functions:

• Generate and distribute accurate and timely customer invoices, ensuring adherence to billing terms and contractual agreements.
• Monitor and follow up on outstanding customer balances, proactively identifying and resolving collection issues to minimize delinquencies.
• Perform regular account reconciliations, investigating and resolving discrepancies between customer payments and outstanding invoices.
• Collaborate with cross-functional teams to address complex billing inquiries, disputes, and customer issues, providing timely and satisfactory resolutions.
• Analyze aging reports and implement collection strategies to improve cash flow, reduce bad debt, and minimize financial risk.
• Maintain up-to-date and accurate accounts receivable records, ensuring proper documentation of payment applications, adjustments, and credits.
• Identify process inefficiencies and recommend improvements to streamline accounts receivable operations, enhance accuracy, and optimize productivity.
• Other duties assigned.
  

Qualifications:

• High school diploma or equivalent. May consider equivalent work experience in lieu of degree
• 2+ years accounts receivable experience
• In-depth knowledge of accounts receivable processes, including invoicing, collections, cash applications, and reconciliation.
• Proficiency in using accounting software and advanced Microsoft Excel functions for data analysis, reporting, and complex reconciliations.