Job Description
Posting Summary
Working Title
Accounts Receivable Specialist
Role Title
Admin and Office Spec III
Role Code
19013-SW
FLSA
Nonexempt
Pay Band
03
Position Number
29300199
Agency
Virginia Peninsula Community College
Division
Virginia Peninsula Community College (Div)
Work Location
Hampton - 650
Hiring Range
$50,000-$57,000
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday – Friday 8:00 AM – 5:00 PM; some evenings and weekends may be required
Sensitive Position
No
Job Description
Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships.
The purpose of this position is to provide excellent customer service, student account maintenance, and revenue and receivable transactions processing for the College in Compliance with the Commonwealth of Virginia, Virginia Community College System ( VCCS), and Virginia Peninsula Community College policies and procedures.
The duties include responding to all individuals contacting the Student Accounting Office in a timely, courteous, and professional manner. Processing payments accurately and timely to student and third-party accounts. Preparing cash/check deposits for the bank. Preparing deposit batches with adequate supporting documentation and accurately keying to Administrative Information System ( AIS) according to Commonwealth Accounting Policies and Procedures ( CAPP) manual. Reconciling all deposits recorded in AIS from various online payment and refunding systems and banks. Processing third party and student billing (including dual enrollment), collections and cash application/waivers processing for invoices. Processing financial aid award postings, refunds, and reconciliations. Prepare DOE drawdown requests, bank wires and transfers and journal entries for financial aid processes. Process non-financial aid refunds including batch and manual process, funding requests and reconciliations.
This position is expected to exemplify the principles detailed in the College’s Culture of Care framework, actively contributing to a supportive and thriving environment for our students, staff, and broader community.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
-
Required:
- Considerable work-related experience performing technical accounting support duties, including posting, balancing, adjusting, maintaining, and reconciling accounts and financial records according to established policies and procedures.
- Considerable experience performing detailed work with numerical data and making mathematical calculations accurately.
- Considerable experience verifying the accuracy of figures, calculations, and postings of fiscal transactions.
- Relevant experience answering student/customer inquiries and providing solutions and resolutions.
- Ability to work at all campus locations.
- Previous experience in accounts receivable and/or customer service.
Knowledge
- Thorough knowledge of student financial aid processes and terminology.
- Thorough knowledge of generally accepted accounting principles ( GAAP).
- Thorough knowledge of account analysis and fund accounting.
- Thorough knowledge and understanding of state fiscal policies.
- Thorough knowledge and understanding of student accounts.
- Complete knowledge of customer service and business telephone etiquette
Skills
- Proficient with Microsoft Office Suite or similar software
- Effective oral and written communication skills.
- Strong communication and interpersonal skills with the ability to interact and work with individuals at all levels.
- Attention to detail with a focus on thoroughness and quality.
- Strong mathematical skills and analysis techniques.
- Basic skills using a computer and various software packages.
- General bookkeeping skills.
- Customer service skills include active listening, clear written and verbal communications, complaint resolution, empathy, and positivity.
Abilities
- Must have the ability to work independently or in a team environment.
- Ability to work at all campus locations.
- Able to understand and interpret rules, regulations, statutes, and laws.
- Ability to prepare financial reports and statements for students.
- Ability to perform detailed work involving written or numerical data and compute calculations quickly and accurately.
- Able to effectively communicate with diverse populations and maintain confidentiality,
- Family Educational Rights and Privacy Act ( FERPA).
- Ability to prepare and maintain accurate records.
- Ability to prioritize tasks to adhere to deadlines while maintaining accuracy.
Additional Considerations
Relevant accounting working experience within a higher education, governmental, or not-for-profit setting.
Operation of a State Vehicle
Yes
Supervises Employees
No
Required Travel
Minimal
Posting Detail Information
Posting Number
CLS_4599P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
07/21/2026
Job Close Date
08/04/2026
Open Until Filled
Agency Website
vpcc.edu
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their
AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (
DARS), or the Department for the Blind & Vision Impaired (
DBVI). Service-Connected Veterans may also apply via the
AHP if they also provide an
AHP Letter. To request an
AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call
DARS at 800-552-5019, or
DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/98769
