Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Accounts Receivable Specialist is a key contributor responsible for supporting the execution of billing operations and customer account management within the revenue cycle. This role ensures accurate and timely invoicing, investigates and resolves billing discrepancies, and supports collections efforts to maintain healthy accounts receivable.

This position requires strong attention to detail, solid problem-solving skills, and the ability to communicate effectively with internal teams and external customers. The ideal candidate brings hands-on billing experience, a process improvement mindset, and the ability to manage multiple priorities in a fast-paced environment.

What You’ll Work On

• Support the execution of the end-to-end billing process, ensuring invoices are generated accurately and distributed in a timely manner

• Review billing data for completeness and accuracy; identify and resolve discrepancies prior to invoice submission

• Respond to customer inquiries via phone and email, providing timely and professional follow-up

• Research, analyze, and resolve billing issues, disputes, and account discrepancies

• Perform account reconciliations and maintain accurate customer account records

• Monitor accounts receivable aging and follow up on past-due balances in coordination with internal teams

• Partner with Sales, Operations, and Customer Service to resolve billing issues and enhance customer experience

• Support month-end close activities, including billing audits, reporting, and meeting established deadlines

• Identify opportunities to improve processes, reduce manual effort, and enhance billing accuracy; support automation and system improvement initiatives

• Maintain compliance with internal controls, company policies, and audit requirements

• Assist with special projects and other accounting-related tasks as needed

Required Qualifications

• Associate degree in Accounting, Finance, Business, or related field (or equivalent experience)

• 2–4 years of experience in accounts receivable, billing, or related accounting role

• Hands-on experience in high-volume billing and customer account support

• Intermediate Excel skills (e.g., pivot tables, lookups, data review and analysis)

• Experience working with ERP or accounting systems (e.g., Dynamics, SAP, Oracle, or similar)

• Strong attention to detail with a high degree of accuracy

• Ability to manage multiple priorities and meet deadlines in a structured environment

• Effective written and verbal communication skills with internal teams and external customers

Preferred Qualifications

• Bachelor’s degree in Accounting, Finance, or related field

• Experience supporting process improvement or workflow enhancements within AR or billing

• Exposure to automated billing systems or tools

• Experience in audit-controlled or compliance-driven environments

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people

The base pay for this position is

$18.30 – $36.60/hour

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Accounts Payable & Receivables, Credit & Collection, & Payroll

DIVISION:

TOX ARDx Toxicology

LOCATION:

United States > Kansas City : 8140 Ward Parkway

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf