Accounts Receivable Specialist
Temporary position until December 31, 2026
Wilmington, DE
Monday to Friday 8:00 am to 5:00 pm
Hybrid
As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time.
As a Global Accounts Receivable Specialist, you will be responsible for contacting business clients—including corporations, law firms, and other organizations—to secure payment of past‑due invoices and support overall receivables performance. This role requires experience in business‑to‑business collections and the ability to manage customer interactions with professionalism and efficiency. Successful candidates are motivated self‑starters who thrive in a team‑oriented environment and demonstrate strong communication skills, effective time‑management abilities, and a consistently positive, solutions‑focused attitude.
Some of the things you will be doing:
Providing exceptional customer service to both internal and external clients
Applying effective problem‑solving skills to resolve customer inquiries and issues
Managing and responding to incoming customer inquiry calls
Generating a required number of outbound calls to customers
Entering and updating client information with accuracy and efficiency
Documenting collection activities in a clear and compliant manner
Preparing and sending client statements via email
Educating customers on available services and account information
Achieving assigned monthly performance targets
What technical skills, experience, and qualifications do you need?
Proven experience delivering high‑quality customer service in a fast-paced environment
Excellent time‑management with the ability to prioritize and meet deadlines
Strong active‑listening abilities and customer engagement skills
Confident and professional phone communication
Advanced problem‑solving abilities
Exceptional attention to detail and accuracy
Tact and diplomacy when working with customers and colleagues
Effective written and verbal communication skills
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
B2B collections or law‑firm experience preferred
Strong interpersonal skills with the ability to work effectively across all levels of the organization.
Self‑motivated, proactive, and able to contribute positively within a team-oriented environment
Demonstrates strong change management skills with the ability to support assigned projects from initiation to completion.
#Hybrid
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across a range of fund strategies, transactions involving capital markets participants in both public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions. We are the trusted partner of choice for more than 90% of the Fortune 500®, more than 90% of the 100 Best Global Brands®, and more than 70% of the PEI 300. Founded in 1899 and headquartered in Wilmington, Delaware, USA, CSC prides itself on being privately held and professionally managed for more than 120 years. CSC has office locations and capabilities in more than 140 jurisdictions across Europe, the Americas, Asia Pacific, and the Middle East. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. We are the business behind business®.
