• Process customer credit applications in Nuvo from start to finish, including reviewing applications for completeness, obtaining required documentation, checking credit references and reports, and communicating approval decisions.
• Set up and maintain customer accounts in Vista, Apex, Command, and other applicable systems.
• Monitor accounts receivable activity, aging balances, customer payment status, and collection priorities for assigned companies.
• Contact customers regarding past due balances, follow up on payment commitments, and document collection activity clearly and consistently.
• Research and resolve billing, cash application, credit, rebill, short pay, and account reconciliation issues in partnership with customers, Sales, Operations, and Shared Services.
• Prepare credit vouchers, check refunds, write-offs, monthly statements, bank deposits, and daily cash posting as needed.
• Prepare and distribute recurring aging reports and account updates for management, Sales, and the Corporate Credit Manager.
• Support construction-related AR requirements, including lien rights, preliminary notice activity, lien releases, job accounts, project closeout items, and customer documentation.
• Perform month-end accounts receivable and cash receipts responsibilities, including related reconciliation, review, and reporting activities as assigned.
• Provide backup support to the Lien Administrator and other AR team members as needed.
• Provide backup and coverage for the front desk receptionist as needed.
• Perform all other duties as trained and assigned.

Skills Required:

• Vista by Viewpoint accounting software preferred
• Knowledge of construction receivables, lien rights, credit risk, customer account reconciliation, and multi-company accounting processes strongly preferred.
• Demonstrated ability to manage recurring deadlines, prioritize high-risk receivables, follow up consistently, and escalate issues appropriately
• Strong problem solving, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
• Must be well organized and a self- starter
• Detail orientated, professional attitude, reliable
• Proficient in Excel and Word, 10-key by touch
• Possess strong organizational and time management skills
• 2+ years of accounts receivable/ accounting experience
• Construction industry accounts receivable experience strongly preferred; experience with materials, aggregate, ready-mix, contractor, or project-based billing environments is a plus.
• High school diploma required, college courses in accounting preferred
• Experience processing credit applications, reviewing credit reports, reconciling AR accounts, and resolving customer payment discrepancies preferred.