Job Description

• Generating and sending accurate invoices and account statements to customers in a timely manner.
• Recording and applying incoming payments (cash application) to the correct customer accounts.
• Monitoring accounts receivable aging reports to identify overdue balances.
• Following up on overdue payments through emails, calls, or letters (collections activities).
• Reconciling customer accounts and resolving billing discrepancies or disputes.
• Maintaining up-to-date customer records in billing system and spreadsheets
• Handling customer inquiries related to invoices, payments, or account status.
• Verifying documentation for payments and ensuring compliance with company policies and regulations.

Requirements

• 5+ years of experience in accounts receivable with a focus on commercial customers
• Background in industrial environments, e.g. manufacturing, construction, and service industries preferred
• Intermediate excel skills including Pivot Table and VLOOKUP
• Strong attention to detail and high degree of accuracy.
• Proficiency with accounting software, billing system, and Microsoft Excel.
• Experience with Salesforce (Preferred)
• Good communication and customer service skills for dealing with clients and internal teams.
• Organizational and time-management abilities to handle multiple accounts and deadlines.
• Basic understanding of accounting principles, cash flow, and credit terms.
• Associate or bachelor’s degree in accounting, finance, or business is a plus