Job Description

With over 80 years of experience, Multi-Flow Industries has evolved from a local manufacturer servicing fountain beverage account to a leading provider across the food service, hospitality, and institutional markets throughout the eastern seaboard. With enhanced facility capabilities and a commitment to innovation, quality assurance, and operational excellence, we remain at the forefront of product development and customer service integrity.

The Accounts Receivable Specialist is responsible for managing the full-cycle accounts receivable process to ensure timely, accurate, and efficient billing and collections. This role supports the organization’s financial health by maintaining strong customer relationships, resolving billing discrepancies, and improving AR processes through analysis and collaboration.

Key Responsibilities

• Manage full-cycle accounts receivable functions, including invoicing, payment application, collections, and account reconciliation
• Proactively follow up on outstanding balances and resolve client billing issues in a timely and professional manner
• Identify causes of account delinquency and partner with management to implement corrective actions
• Monitor assigned accounts and analyze aging and collection reports to prioritize collection efforts
• Communicate with customers via phone, email, and written correspondence to secure payment and maintain positive relationships
• Investigate and resolve billing variances, discrepancies, and customer inquiries by identifying root causes
• Process customer credit memos, adjustments, and refund requests accurately and in accordance with company policy
• Adapt to varying invoicing methods across systems and company divisions
• Collaborate cross-functionally with Sales, Operations, and Invoicing teams to implement process improvements and system updates
• Support monthly close activities, audits, and reporting by analyzing and posting financial data
• Assist with special projects and continuous improvement initiatives within the Accounting department

Requirements

Qualifications & Experience

• 2+ years of corporate accounts receivable and collections experience
• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred (relevant experience may be considered in lieu of degree)
• Solid understanding of accounting principles and AR processes
• Proficiency in Microsoft Office Suite, particularly Excel
• Experience working with ERP systems and General Ledger platforms
• Strong analytical, problem-solving, and research skills
• Excellent verbal and written communication skills
• High level of accuracy, attention to detail, and organizational ability
• Ability to manage multiple priorities in a deadline-driven environment

Accounts Receivable Benefits

• Competitive Wages

• Medical, Vision, and Dental Benefits

• Group Life Insurance, Short term/Long term disability

• FSA, transit, and dependent care accounts

• Paid Time Off

• Paid Company Holidays

• 401K with employer match

• Opportunity for advancement in your career

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.