Job Description

Seeking an AR/Collections specialist to join our team. Must be able to communicate with customers

and keep detailed information on accounts. Previous experience preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Monitor a segment of the AR aging report for past-due accounts.
• Contact customers via phone and email to collect on outstanding invoices
• Communicate with dispatch and customer service teams regarding customer hold status.
• Monitor customer credit limits and update the system as needed
• Accept customer calls and requests.
• Create and update customer information.
• Resolve invoice discrepancies in a timely manner
• Interact positively and proactively with all satellite operations to facilitate timely and accurate
• information transfer in the billing process
• Assist with special projects as needed.
• Adjust and reconcile customer accounts

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able

to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill

and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

• High school diploma or equivalent
• 2 years prior AR/Collection experience preferred
• Expertise with MS Office applications, especially Excel.
• Excellent interpersonal, verbal communication, organizational and writing skills.
• Knowledge of operation of standard office equipment.
• High level of problem-solving ability including independent judgment and decision-making skills.
• Solid experience with excel including putting together basic formulas
• Teamwork; the ability to help others throughout the company, as well as our customers, is vital.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

• General working conditions
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodation will be addressed.