Location: Atlanta, GA, United States
Job ID: 86801
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Your Skills
PRIMARY FUNCTION:
Responsible for following up with customers, both internally and externally, to collect outstanding accounts receivable for
assigned districts utilizing contract language, SAP, written communications, and outbound calls.
RESPONSIBILITIES:
Communicate with customers with a focus on reducing the overall accounts receivable for districts assigned through
outbound calls or written communication.
Document all customer communication and prepare any necessary documents needed.
Participate and lead monthly conference calls with the local districts to review the top accounts impacting the financial
performance of the district.
Responsible for resolving customer disputes through contract review or negotiation and escalating if necessary.
Meet or exceed financial targets set by direct supervisors.
Tracking of and filing liens on properties and setting up legal / collection files.
Review unapplied payments to help resolve all unclaimed property items for assigned districts.
Interdepartmental communication is a must to achieve financial results.
Willing to assist and train new members within the area of activity.
Working a flexible time schedule and some travel may be required in accordance with assigned districts
Your Experience
Education
Bachelors degree is preferred
2 – 4 years of work experience in customer service, accounting, and or credit and collections; or an Associates Degree with
1-2 years of previously noted experience.
Work Experience & Skills
Experience with customer service is required.
Collections / Accounting experience is preferred.
Account Management experience is preferred.
Experience using SAP is preferred.
Good analytical, time management, and organizational skills are necessary to efficiently perform daily functions. Selfmotivation, strong follow up, and closure skills are required to achieve the results in a timely and efficient manner.
Working knowledge of Microsoft Word and Excel is required.
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
Discover more on our career website
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
The Schindler Group is a leading manufacturer and provider of related services for elevators, escalators, and moving walkways.
Founded in 1874 in Switzerland, our company is at the forefront of industry innovation, working on pushing the boundaries of technological engineering, while having a strong focus on safety, comfort, efficiency and reliability.
Moving more than two billion people each day, our products can be found in many well-known buildings throughout the globe, including office and residential buildings, airports, shopping centers/retail establishments and specialty buildings.
We’re a leading employer in the industry, with over 69’000 engaged employees enabling mobility within the urban world. We have a network of over 1000 branch offices in over 100 countries, as well as production sites and research and development facilities in the US, Brazil, Europe, China and India.
At Schindler, our mission is to keep the world moving.
We Elevate… Our World
