Job Description

What You'll Love Doing

• 1. Billing and Invoicing
• Generate and issue accurate customer invoices daily, ensuring compliance with company policies and tax regulations.
• Ensure invoices are issued within required cut-off/timeliness standards.
• Proactively manage customer accounts to address invoicing discrepancies and resolve billing issues efficiently.
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• 2. Collections and Cash Cycle Management
• Monitor the accounts receivable aging report and drive timely collections of overdue invoices.
• Act as the primary liaison with clients to address payment queries and implement structured follow-ups.
• Maintain cash cycle operations, including cash receipt deposits, reconciliations, and application of payments.
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• 3. Documentation and Reporting
• Maintain up-to-date, organized records of customer contracts and monthly invoice documentation in digital repositories.
• Prepare and deliver monthly AR reports, providing insights into key trends, risks, and actionable recommendations.
• Support month-end and year-end close processes related to revenue and AR management.
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• 4. Process Optimization
• Collaborate with the Finance team to enhance AR workflows using automation tools and ERP software.
• Provide feedback to improve invoice templates, payment portal functionality, and client communications.
• Stay updated on emerging AI tools and practices to drive efficiency and scalability in the AR function.
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• 5. Client and Stakeholder Engagement
• Ensure a positive client experience by fostering open communication and delivering exceptional service.
• Partner with Sales and Operations teams to align on contract terms, payment schedules, and AR goals.
• Act as AR escalation point for assigned accounts and region. 
• 6. Compliance and Risk Mitigation
• Support vendor registration and setup processes, ensuring compliance with internal policies and external regulations.
• Identify and escalate potential credit risks or disputes to minimize exposure to bad debts.

Who You Are

• Skills and Qualifications:

Essential:
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience (3+ years) in accounts receivable or related financial roles within the tech industry or high-growth sectors.
• Proficiency in accounting systems and software (e.g., Xero, NetSuite, SAP or equivalent).
• Strong understanding of tax implications and financial regulations relevant to AR processes (GST/VAT, withholding tax).
• Excellent written English (candidate will handle client emails and formal communications)
• Demonstrable, hands-on experience using AI-assisted tools (LLMs such as GPT, Gemini, Copilot) for business tasks.

Preferred:
• Experience with automation tools such as billing software or robotic process automation (RPA).
• Familiarity with prepaid wallet models and pay-as-you-go / project-based billing, including cash application, wallet reconciliation and deferred revenue accounting.
• Advanced Excel skills for reporting and data analysis.