Job Description

En Ball, la integridad y la confianza son nuestra base. Guiados por nuestros valores fundamentales —“Nos importa. Trabajamos. Ganamos.”— vivimos una cultura en la que todas las voces son importantes.

Junto con nuestra gente, clientes y socios globales, estamos contribuyendo a la construcción de un mundo mejor y más sostenible a través de nuestros envases de aluminio.

Crea un nuevo futuro. Postúlate hoy.

Primary purpose of the position:

The Shared Services Analyst (Accounts Receivable Specialist) is responsible for executing specific subprocesses within the accounts receivable function. This includes maintaining accurate customer account records, conducting account reconciliations, managing collections, and ensuring proper documentation related to in payments. The role requires strong organizational and communication skills to facilitate efficient payment collection. The Analyst's responsibilities encompass resolving issues, managing documentation, engaging with internal and external stakeholders, identifying opportunities for process improvements, and maintaining accountability. Analysts are integral to the effective operation of the Global Business Services (GBS) Delivery Centres, contributing as high-performing team members within the end-to-end process workflow.

Essential Responsible Areas:

• Follow up with customers regarding outstanding invoices in a timely and professional manner.
• Maintain accurate and organized records of customer issues and interactions.
• Monitor and resolve payment discrepancies efficiently and accurately.
• Investigate the root causes of issues by collecting and analysing data, and determine effective resolutions in a timely manner. Escalate issues to appropriate stakeholders as necessary.
• Serve as the primary contact for daily operational tasks, including responding to inquiries, resolving issues, and providing relevant analysis.
• Engage constructively with team members and internal and external customers to ensure high-quality service and outcomes.
• Foster a collaborative team environment by promoting teamwork, accountability, effective communication, and supporting additional project initiatives.
• Proactively identify process inefficiencies and recommend improvements to enhance operational performance and quality. Participate in process improvement initiatives as appropriate.
• Comply with organizational standards, maintain accurate records and documentation, and follow Standard Operating Procedures (SOPs) to ensure compliance with SOX and other regulatory requirements, where applicable.
• Perform additional responsibilities related to the above tasks as assigned by the employer.

Region Specific Responsible Areas:

Business Capability Departments:

Account to Report: Process Accounting Transactions – see associate accountant role
Customer to Cash: Accounts Receivable: Customer collections role, heavy external customer facing.
Source to Pay: Accountants Payable: Process purchasing activities and payments to vendors. Internal customer facing role.
Plan to Deliver: Supply chain processing activities.
Hire to Retire: Employment processing activities.

Position Requirement & competencies:

Professional & Education Qualification

• Bachelors degree in Business or related field; equivalent work experience in functional area may be substituted
• Preferred job related experience in functional area is required.
• +3 years of relevant experience in role.

Skills

• Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving
• Quick to learn new tasks, develop skills, and adopt change
• Advanced language skills to include fluency in English, both written and verbal

Knowledge

• Preferred SAP and/or JDE experience
• Strong proficiency in Microsoft Suite

Al enviar tu candidatura a Ball, te alentamos a destacar tus habilidades, experiencia y calificaciones que se alineen con el puesto.

Ball Corporation se enorgullece de ser una empresa que ofrece igualdad de oportunidades. Alentamos activamente todas las postulaciones, independientemente de raza, etnia, religión, creencias, nacionalidad, ascendencia, estado civil, orientación sexual, identidad o expresión de género, discapacidad, embarazo, edad o cualquier otra característica no relacionada con la experiencia profesional.

Ten en cuenta que el puesto publicado puede variar con respecto al descrito en el contrato debido a la estructura local de cargos y a los sistemas globales de Recursos Humanos.

No aceptamos agencias.