Job Description

About Talixo

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile.

Operating across two key locations, Kraków and Berlin, our cohesive teams (IT, Operations, Fleet, Pricing, Sales, Finance and HR) drive technological innovation, operational excellence and organisational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success.

Mission

As our Accounts Receivable & Reconciliation Lead, you will own every euro that comes into Talixo: from the invoice leaving our systems to the cash landing in our account, fully reconciled. You'll make sure our customers and partners are invoiced correctly and pay on time, and when the numbers don't match, you'll find out why.

You will act as the key link between Finance and our Sales, Quality, Support, Operations and Pricing teams, combining hands-on execution, root-cause problem-solving and a drive to automate. Our Finance team is lean, so you'll keep these processes running reliably at all times, give leadership a clear view of the cash still to come, and make the work less manual every quarter, including by building small tools yourself.

You will report to the Head of Finance Operations.

Key Responsibilities

1. Customer Invoicing

• Prepare, validate, and issue customer invoices each billing cycle, on time and complete.
• Ensure pricing, commissions and contractual terms are applied correctly.
• Validate the underlying data: rides, partners and adjustments.
• Handle invoice corrections and credit notes, with documented reasons.
• Make sure every customer receives their invoices, and fix delivery issues when they don't.
• Set up new customers correctly for invoicing and payment (billing data, payment terms, CRM setup) and join finance onboarding calls where needed.

1. Cash Collection & Credit Control

• Monitor all incoming payments across bank accounts and payment providers daily, and match them to open invoices.
• Follow up actively on overdue invoices and run the dunning process consistently.
• Agree payment plans or next steps with customers, within agreed limits.
• Handle card payment chargebacks (e.g. Stripe, Adyen) on time.
• Set and review credit limits and payment terms, and decide within agreed rules when a customer should move to prepayment.
• Propose bad-debt provisions and write-offs, and hand unresolved cases to a collection agency or legal.
• Flag high-value or high-risk cases early to the Head of Finance Operations.

1. Reconciliation

• Reconcile customer accounts continuously: what was invoiced against what was paid.
• Reconcile platform and partner settlements against our billing data.
• Identify short payments, penalties, deductions, duplicates, currency differences, dig into every discrepancy until the root cause is clear, and work with internal teams to fix it for good.
• Keep the reconciliation backlog under control and trending down.
• Reconcile the AR ledger to the general ledger at month-end and give input on unbilled revenue.

1. Cash Forecasting & Reporting

• Build and maintain a rolling short-term cash-in forecast based on open receivables, payment terms, customer payment behaviour and partner settlement schedules.
• Compare forecast against actual cash-in, explain the differences, and flag liquidity risks early to the Head of Finance Operations.
• Maintain AR aging reports, overdue tracking and AR KPIs, giving management full transparency on cash inflow and risks.
• Provide clean, structured and complete AR data to Accounting for month-end and year-end closing.
• Support external auditors and internal reporting requirements with audit-ready AR documentation, and provide AR input for management and investor reporting.

1. Process Automation

• Drive larger automation of payment matching, dunning and reconciliation preparation together with Finance Systems & Data.
• Use AI tools in your daily work: matching, data cleanup, drafting customer emails, summarising disputes.
• Build and maintain the AR dashboards used by Finance and management.
• Make sure every tool and automation is documented and monitored, so it keeps running when you're away.

What Success Looks Like

Success in this role means:

• Clean billing: every billing cycle runs on time, and customers receive correct invoices.
• Healthy cash flow: payments come in on time, overdue balances and DSO trend down, and risks are flagged before they become losses.
• Predictable cash-in: leadership can rely on your short-term forecast of incoming payments.
• Numbers that match: customer and partner accounts are reconciled, and the backlog shrinks month by month.
• Fixed for good: discrepancies are resolved quickly with clear ownership, and recurring root causes are removed.
• No interruptions: invoicing and collections run without delay, including when you're away.
• Less manual work: processes become increasingly automated, structured and scalable.
• Full visibility: management and Accounting get clean, timely data on receivables, cash inflow and risks.

Your first 90 days

• Days 1–60: learn the billing cycles, payment flows and partner settlements; run one full cycle with support.
• Days 60-90: own the cycle end to end and clean up the reconciliation backlog.
• Days 90+: automate the first process, e.g. payment matching or dunning, and agree KPI targets for the next two quarters.

Ideal Profile

• 3–6 years in accounts receivable, credit control or order-to-cash
• Proven ownership of collections, credit control and customer reconciliations, not only support
• Experience with high invoice volumes and many customers, ideally B2B or platform businesses
• Advanced Excel or Google Sheets; comfortable working with large, messy datasets
• A track record of automating finance processes, including small tools you built yourself
• Experience building short-term cash forecasts from receivables and payment behaviour
• Practical, everyday use of AI tools in finance work
• Experience reconciling platform or partner settlement files
• Comfortable with billing systems, payment platforms, CRM (Salesforce), data warehouse and visualisation tools
• Highly structured, organised and detail-oriented, with a strong sense of ownership
• Fluent in English (our working language), written and spoken
• A detective mindset: you keep digging until the numbers match
• Confident communicator who can chase a customer for payment and align five internal teams on one case
• Degree in finance, accounting, economics or equivalent experience

It's a plus if you have:

• SQL or data-warehouse querying
• Python or similar scripting for small automation tools
• Experience building reports or dashboards in a BI tool
• German language skills
• Experience in travel, mobility, marketplaces or other transaction-heavy businesses
• Exposure to multi-currency and international customers

What we offer

• Employment contract, 3-month probation period
• Real ownership of the money-in side of the business, with direct impact on company liquidity
• Room to shape and automate processes in a lean, international Finance team
• Vertical and horizontal promotion opportunities
• Flexible working arrangements
• Hybrid working (office at Lubicz 23 in Kraków)
• Discounts on Talixo services
• 4 weeks of workation per year
• Additional benefits: private healthcare (Allianz), MyBenefit cafeteria, Multisport card
• 3 additional paid days off per year for professional development or volunteering
• Internal learning and development training

Recruitment Process

1. Screening call with HR
2. Practical case: a reconciliation exercise
3. Interview with the Head of Finance Operations
4. Interview with CFO/CEO
5. Offer!