Job Description

At Ingenia, we’re all about building belonging.
As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.
Whether someone is staying for a weekend or settling in for years, we’re focused on creating warm, inclusive spaces where people truly feel at home.
Our people care deeply; about their work, their communities, and making a real difference. We’re bold, customer-focused, and always improving. At Ingenia, you’re empowered to grow, contribute, and create moments that matter.
Do what matters. Know you matter.
Join us and help bring great experiences to life, starting with you!

Due to business growth, we are currently hiring an Accounts Receivable Officer based out of our Hamilton Brisbane office, on a 12-month Fixed-Term Contract.
Reporting to the Accounts Receivable Supervisor, this is a varied role where you'll play an important part in ensuring resident accounts are accurate, payments are processed correctly, and billing queries are resolved with care and efficiency. If you're someone who enjoys combining strong attention to detail with great customer service, we'd love to hear from you.

Benefits
• Heavily discounted accommodation at Ingenia Holiday Parks
• Retailer discounts
• Novated Lease options
• Hybrid working options

Key Responsibilities
• Process resident charges, payments and receipts, ensuring accounts remain accurate and up to date

• Complete bank reconciliations and resolve payment discrepancies in a timely manner

• Maintain resident billing records, statements and account balances

• Manage bonds, refunds and account adjustments while partnering with internal stakeholders

• Support month-end reporting, system testing and continuous improvement initiatives

About You
• Previous Accounts Receivable experience in a fast-paced environment

• Strong attention to detail with the ability to manage high-volume transactions accurately

• Confident using Excel and financial systems (JDE experience highly regarded)

• Customer-focused with excellent communication and problem-solving skills

• Organised, proactive and able to manage competing priorities effectively

Recruitment Process
• Apply via Ingenia’s website (no cover letter needed)
• Phone conversation with Talent Acquisition team
• Interviews
• Background Checks
• Receive your offer, and join your team that values your contribution and collaboration
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

To learn more about what it’s like to work with Ingenia, take a look at our LinkedIn page here.