Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The primary objective of the Accounts Receivable Officer is to achieve debtor payment targets and a clean ledger through providing exceptional support to our retail customers and building trusted relationships with all stake holders. This ensures the success of our sales and BDMs to drive sales of our products in store. Acting as the voice of the customer, the Accounts Receivable Officer will focus on the following areas:

• Relationship Management & Support
• Debtor Planning
• Credit Control

Key responsibilities

Responsibilities of the Accounts Receivable Officer will include but are not limited to:

Reconciliation

• Develop and foster great customer relationships.
• Develop and monitor accounts including credit limits, payments and claims.
• Maintaining a clean ledger, following up claims and overdue accounts.
• Attend regular internal meetings with BDMs to ensure accounts are accurate to the sales targets.
• Provide regular updates to Sales Managers and BDM’s should the need arise.
• Contributing to the development of new processes.

Debtor planning

• Liaising with BDM’s, DC and customer service to achieve goals to all work towards.
• Working on cashflow forecasts for decision making.
• Assist the Accounts Receivable Manager with projects or end of month tasks.

Credit Control

• Manage all enquires and inboxes.
• Assist in closing and opening new accounts in SAP.
• Reconciliation of all group (including eCommerce) accounts to maintain up to date ledgers and figures.
• Ensuring accounts are set up correctly and updated on PPSR and insurance for complete coverage.
• Processing of claims/credits assigned to the department.
• Creating new debtors.
• Uploading of Debtor financing each week and reconciling month end.
• End of month processes.

How success in the role is defined.

• Success in the role will be measured by the Accounts Receivable Officer achieving:
• Low debtor payment days
• Accurate processing and reconciliations
• Following up on all claim deductions and enquires to resolve to ensures that relationships are able to be built between customers and the company.

Join the A-Team and experience the A-Life!