REQUIREMENTS:

• Must have previous experience in a medical setting, prefer at least 3 years
• Prefer experience working with medical insurance

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Adheres to the department policy, time, and attendance guidelines.
• Wears employee ID badge and follows dress code policy.
• Confers with physicians and other staff members to coordinate and schedule new patients by handling dedicated referral line timely.
• Creates charts in Unlimited Financials for new patients in a timely manner.
• Emails/mails new patient forms if time permits.
• Retrieves all hospital consults from computer.
• Obtains and scans records timely and accurately into the patient’s chart.
• Communicates effectively with referring providers office to get necessary medical records per diagnosis.
• Compiles and forwards self-pay report to Accounts Receivable Director timely and accurately.
• Compiles and forwards statistical data on new patients timely.
• Attends staff meetings.
• Completes other duties as assigned.
• Handles high level of stress.

KNOWLEDGE:

• Knowledge of medical terminology.
• Knowledge of insurance industry.
• Knowledge of grammar, spelling, and punctuation to type correspondence.

SKILLS:

• Skill in using computer programs and applications.
• Skill in using calculator.

ABILITIES:

• Ability to read, understand, and follow oral and written instructions.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to communicate clearly and concisely.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Ability to maintain confidentiality of sensitive information