Job Description

Accounts Receivable Manager

Minimum Requirements:

• Matric (Grade 12)
  
• Bachelors Degree and ten years related experience and/or the equivalent combination of training and experience which indicates the ability to do the job.
• Excellent written and verbal communication skills.
• Experienced in leading a team and implementing process improvement.
• Strong analytical/quantitative skills.
• Ability to develop action plans and follow-up to completion.
• ERP system experience (Syspro) is a must.
• Knowledge of general accounting principles and proficiency in the Microsoft Office suite of products, particularly Excel.
• Strong managerial and organizational skills; accurate and detail oriented as well as the ability to communicate effectively with staff at various levels.
• Strong administrative background.

Responsibilities:

• Assisting in the automation of the current AR Syspro including documenting, testing and validating data.
• Managing the activities of the staff invoicing, issuing credit, establishing reserves, etc.; including ERP responsibilities for the AR sub-ledger.
• Manage day-to-day operations of the AR department; create, implement and maintain policies, procedures and controls, manage and streamline billing and collection process and cash application functions for the company.
• Assists in monitoring, tracking and enforcing department policies, procedures and goals while identifying inefficiencies and proposing, developing and documenting new concepts and procedures.
• Manage the monthly AR close process including reconciliation of AR sub-ledger to GL and preparation of AR month-end schedules, revenue reporting and reconciliation to GL and metrics used for internal reporting.
• Daily review of collection reports to ascertain the status of collections and balances outstanding and reduce collection cycle times (DSO) where possible.
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to the account.
• Monitor aging balances and recommend write offs.
• Work closely with business unit heads and sales to ensure collection guidelines are adhered to and issues are quickly resolved.
• Works with internal departments and clients to regulate and resolve hold/release sales orders in accordance with internal rules and regulations.
• Actively monitor and work with internal departments to resolve all outstanding Accounts Receivable claims and chargebacks.
• Manage information requests during year-end audits and respond to requests for information during internal audits.
• Document trends and initiate corrective action to ensure maximum cash reimbursement, prompt payment for goods sold and uninterrupted cash flow.
• Compile data, conduct statistical and analytical studies of billing volume, value billed, payments received, bills outstanding, cash and revenue fluctuations, and prepare regular and special reports for review in planning and evaluating department objectives.
• Strong accounting knowledge of Deferred Revenue and unbilled Accounts Receivable.
• Work with staff to prioritize work and ensure staff is trained on policy and procedure.
• Ensure work is accurate and is being processed in a timely manner and in accordance with department policies and procedures.
• Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals.
• Provide constructive feedback and discipline when necessary.
• Assist staff in researching and handling more complicated transactions and problems.
• Interface with customer care, sales representatives and senior levels management in communicating and resolving issues.
• Responsible for review and maintenance of customer database.
• Keep abreast of current trends and practices in field of expertise
• Approves, establishes and maintains credit limits on all new and current customer accounts.
• Reviews with management creditworthiness decisions on marginal credit approvals and slow-paying accounts.
• Special projects and tasks as directed.