Job Description

The Accounts Receivable Lead is responsible for executing core billing, collections, and insurance-related processes for the Single Family division, while also directly supervising and supporting team members in their day-to-day work.

This role requires a hands-on individual contributor, while providing leadership, guidance, and accountability for the team—ensuring consistency, accuracy, and continuous process improvement across AR workflows.

RESPONSIBILITIES

Accounts Receivable & Billing (Individual Contributor)

• Accurately invoice Single Family builders and service customers
• Submit billing through Supply Pro, AIA, Textura, or other GC platforms as required
• Apply cash receipts and reconcile customer accounts
• Perform collections activities and escalate issues as needed
• Maintain detailed and organized customer account records

Leadership & Team Oversight (Single Family Accounts Receivable Team)

• Provide guidance and support to Single Family AR team members
• Serve as a point of contact for questions, escalations, and training
• Review work for accuracy, consistency, and completeness
• Help prioritize workload and ensure deadlines are met
• Identify process gaps and recommend improvements
• Assist in onboarding and developing new team members

Process Improvement & Reporting

• Identify opportunities to streamline billing, cash application, and collections workflows
• Maintain and improve tracking tools (Excel, systems, reporting dashboards)
• Support month-end and year-end close processes
• Assist with audits, documentation requests, and compliance reporting

Additional Duties

• Assist with W-9s, COIs, and customer/vendor setup
• Request builder COIs as needed
• Support legal and operational requests for job documentation
• Complete various state and local filings as needed
• Perform other duties as assigned

QUALIFICATIONS

• 4+ years of experience in accounts receivable, billing, or related field
• 2+ years of supervision experience
• Experience with construction billing
• Strong understanding of AR processes and collections practices
• Excellent attention to detail and organizational skills
• Strong communication skills (written and verbal)
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Ability to manage multiple technologies and systems.
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Experience with ERP systems (e.g., Great Plains) preferred

• Near constant lifting or carrying of items of various weight, typically up to 10 pounds most of the day. Capable of lifting at least 100 pounds on occasion.
• Manual dexterity sufficient to reach/handle items, work with the fingers and perceive attributes of objects and materials.
• Primarily a physical position performing some strenuous daily activities of a physical nature
• Clear, effective communications skills – both written and verbal
• Intermediate mathematical abilities; mastery of Excel formulas
• Aptitude for prioritizing and coordinating a variety of tasks
• Independent and proactive problem-solving and critical thinking
• Disposition for accuracy, attention to detail, and organization
• Ability to enter data accurately and efficiently
• Proficient in using basic office equipment
• Mastery of entire Microsoft Suite plus Internet and email
• Knowledge of Microsoft Great Dynamics (GP)
• Ability to investigate, gather information, and be self-sufficient
• A high school diploma or GED is required
• 4-5 years of accounting/accounting-related experience

SCHEDULE: Monday to Friday

LOCATION: On-site

SALARY: SALARY EXEMPT

BENEFITS

• Medical
• Dental
• Vision
• Short- & long-term disability
• Accrued PTO
• Paid holidays
• 401(K)
• Profit sharing

This job description in no way states or implies that these are the only activities to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform any other job-related responsibilities requested by their supervisor.