
The Accounts Receivable (AR) Insurance Follow-Up Specialist will be responsible for the following:
- Answers billing and payment related questions for patients.
- Follows the claims process and assure this is completed in a timely manner.
- Files appeals for denied claims.
- Processes refund requests for insurance companies.
Education Experience: Ideal candidates will possess the following skills and experiences:
- Minimum of high school diploma or GED equivalent.
- Minimum of two (2) years experience working in AF followup for a physician practice preferred.
- Knowledge of medical terminology, ICD and CPT codes.
- Ability to read EOB's and process denials and payments
- Knowledge of payer rules for filing claims
- Excellent written and oral communication skills.
- Previous orthopedic billing experience preferred.

Choosing a medical provider for your family can be tough. Pain often prevents you from doing what you need or love to do. AOC’s philosophy is simple; provide compassionate, patient-focused orthopedic care to help you get back to doing what you love. With board-certified and fellowship-trained physicians, expert rehabilitative care, imaging and on-site surgery centers, we offer comprehensive orthopedic care in multiple convenient locations. With a history of caring for the communities of Northeast Georgia since 1966, we are the right choice to help you begin your journey to recovery.