Job Description

Are you a detail-driven finance professional who thrives in a fast-paced environment? Join our Shared Services team and play a key role in delivering accurate and efficient Order to Cash (O2C) processes that keep our business moving.
At Parkdean Resorts, we’re all about creating amazing experiences—not just for our guests, but for our people too. If you’re passionate about making a difference, love problem-solving, and take pride in delivering high-quality work, we’d love to hear from you.
What you will be doing...
• Delivering O2C activities in line with service level agreements, managing tickets and queries to ensure timely, high-quality resolution
• Supporting month-end processes through reconciliations and reporting to enable accurate financial close
• Investigating and resolving variances, working with internal teams and external partners to reach effective outcomes
• Monitoring and clearing unallocated receipts and balances to maintain accurate financial records
• Preparing payment files efficiently, ensuring accuracy and adherence to deadlines
• Contributing to team KPIs with a proactive, performance-focused approach
• Building strong cross-functional relationships that foster trust, collaboration, and a sense of belonging
• Providing excellent customer and stakeholder service, adding value in every interaction
• Identifying opportunities for process improvement and supporting continuous improvement initiatives
About you...
• Highly numerate with strong analytical skills and excellent attention to detail
• Experience in high-volume transactional finance, ideally within a Shared Services environment
• Confident working to strict financial controls and deadlines
• Strong IT skills, including Microsoft Excel and other Office applications
• A passion for delivering first-class customer service
• Well-organised with excellent planning and time management skills
• A confident communicator with strong interpersonal skills
• Trustworthy, professional, and able to handle confidential information
• Self-motivated with a positive, proactive outlook
• Resilient and adaptable, with the ability to manage change effectively
• Ambitious and keen to develop your finance career, ideally with an interest in studying towards a professional qualification
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.