Job Description
Level: Experienced
Job Location: JACKSON - Empire Truck Sales, LLC - Richland, MS 39218
Position Type: Full Time
Travel Percentage: None
Job Shift: Days
Job Category: FinanceDrive Results. Build Relationships. Power the Road Ahead.
Empire Truck Sales is one of the largest Freightliner and Western Star heavy truck dealerships in the Southeast. As a family-owned company built on generations of hard work, we believe our success starts with dedicated people who take pride in delivering exceptional service.
Due to continued growth, we’re seeking a motivated and detail-oriented Accounts Receivable Credit Representative to join our team. If you’re driven, customer-focused, and thrive in a fast-paced environment, this is your opportunity to build a rewarding career with Empire Truck Sales.
Position Summary
The AR Credit Representative supports all processes related to extending credit to customers for parts, service, and rental needs. This role is responsible for monitoring and collecting customer receivables to maximize sales opportunities while minimizing the debt risk. The ideal candidate combines strong analytical skills with excellent customer service and communication abilities.
Key Responsibilities
- Establish and maintain strong customer relationships to support responsible credit extension and collections
- Evaluate customer credit applications and monitor account performance
- Manage and collect the assigned accounts receivable portfolio
- Use established performance metrics to measure and improve department results
- Provide guidance and support to branch personnel regarding credit accounts and policies
- Collaborate with multiple branch locations to ensure consistent credit practices
- Manage legal collection files and coordinate with attorneys as needed
- Maintain accurate and up-to-date account documentation
Qualifications
- Minimum of two (2) years of experience in credit and collections required
- Associate’s or Bachelor’s degree preferred (relevant experience may be considered in lieu of education)
- Experience in a high-volume, fast-paced credit and collections environment preferred
- Industry experience in heavy truck, transportation, equipment, or related fields is a plus
- Proficiency in Microsoft Office Suite and web-based systems
- Strong written and verbal communication skills
- Highly organized, meticulous, and able to manage multiple priorities
- Professional, courteous, and customer-focused mindset
Why Join Empire Truck Sales?
At Empire, you are more than an employee — you are part of a team that values integrity, service, and long-term success. We are committed to investing in our people and providing opportunities for advancement.
We Offer:
- Competitive Compensation
- Comprehensive Benefits Package (Medical, Dental, Vision)
- Company-Paid Short-Term and Long-Term Disability
- 401(k) Retirement Plan
- Ongoing In-House Training & Development
- Advancement Opportunities
- Supportive, Collaborative Work Environment
Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, including a background check and drug test upon offer acceptance.
Empire Truck Sales, LLC is an Equal Opportunity Employer.
