Job Description

At Ernest, we’ve spent more than 80 years building something we’re incredibly proud of: a people-first culture where relationships matter, collaboration is valued, and employees are empowered to grow. As the largest privately owned packaging company in the United States, our continued success depends on the people behind the scenes who keep our business moving forward. As an Accounts Receivable Coordinator, you’ll play an important role in supporting the financial health of our organization through accuracy, accountability, and attention to detail. You’ll work alongside teams across Ernest to help ensure payments are processed accurately, customer accounts remain current, and our Finance operations run smoothly, all while being part of a connected culture where your contributions matter.

The Accounts Receivable Coordinator performs a variety of accounting and administrative functions in support of the Accounts Receivable and Finance teams. This position is responsible for accurately processing and monitoring incoming customer payments, applying cash receipts, researching payment discrepancies, preparing deposits, and supporting timely customer invoicing. The role requires strong attention to detail, sound judgment, confidentiality, and effective communication with Credit, Finance, Accounts Payable, and Division teams.

Key Responsibilities

• Utilize accounting and business applications, including SAP, OpenText, Microsoft Excel, and Microsoft Word, to complete daily responsibilities accurately and efficiently.
• Process all incoming customer payments in accordance with established company policies, procedures, and internal controls.
• Accurately post cash receipts, electronic funds transfers (EFTs), credit card payments, and wire transfers to customer accounts.
• Research payment discrepancies and work with appropriate internal teams to resolve issues in a timely manner.
• Research, reconcile, and resolve short payments and other customer account discrepancies.
• Prepare daily bank deposits and ensure deposits are accurately recorded and supported by appropriate documentation.
• Research, identify, and apply unallocated cash to the appropriate customer accounts.
• Maintain the fuel charge commission spreadsheet and ensure information is accurate and current.
• Process daily customer invoicing, including posting and printing invoices in preparation for distribution.
• Maintain, organize, and retain accounting records and files in accordance with company retention requirements.
• Maintain the confidentiality of customer, employee, financial, and company information.
• Perform other accounting and administrative duties as assigned.

Qualifications & Requirements

• Minimum of 2 years of experience in cash application, accounts receivable, or a related accounting function.
• Working knowledge of basic accounting principles and accounts receivable processes.
• Proficiency with Microsoft Excel and Word; experience with SAP or similar ERP/accounting systems preferred.
• Strong data entry and 10-key skills with a high degree of accuracy.
• Strong attention to detail and ability to identify and resolve discrepancies.
• Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced environment.
• Strong written and verbal communication skills with the ability to work collaboratively across departments.
• Ability to handle confidential financial and customer information with discretion.
• Accuracy & Attention to Detail
• Accountability & Follow-Through

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