Job Description

Womble Bond Dickinson (US) LLP is seeking an Accounts Receivable Coordinator to join its team. This position is responsible for communicating with attorneys and clients regarding outstanding account receivables in a professional manner while maintaining and improving client relations.

RESPONSIBILITIES

• Daily communications with attorneys and clients regarding outstanding account receivable balances via email and telephone
• Maintains collection records with details of action for each client
• Calendars follow-up for further communications with attorneys and clients
• Sends invoice copies at client’s and/or attorney’s request
• Sends out monthly client statements
• Negotiates payment plans
• Reconciles client accounts for internal and external audit requests
• Researches and resolves misapplied payments, short-pays, over-pays, and unidentified checks
• Submits electronic write-off requests on behalf of attorneys
• Processes client credit card payments
• Serves as back-up for cash receipts including preparation, research, and payment identification of daily deposit as well as deposit posting
• Completes special firm projects as assigned by Accounts Receivable Manager

REQUIREMENTS

• A high school diploma or GED required
• One year of similar experience is preferred but not required.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook)
• Ability to communicate clearly and professionally with excellent grammar skills; both verbal and written
• Ability to complete heavy workload accurately and within the established time frame in a fast-paced working environment
• Ability to work independently and analyze various situations while following standard collection processes
• Ability to effectively present information and respond to questions from individuals or groups of managers, clients, and timekeepers in a professional manner
• Maintain complete confidentiality of client matters through demonstrated diplomacy and discretion
• Excellent interpersonal skills and a high degree of spelling ability, proper grammar and punctuation
• Must be detail-oriented with strong organizational and communication skills
• Flexibility to adjust hours as needed to meet operating and business needs, including periodic overtime