Job Description

We are seeking an Accounts Receivable Collections Specialist who will be responsible for reaching out to customers to collect payment for overdue bills, or other payments. The Accounts Receivable Collections Specialist acts as the liaison between creditors and customers and manages overdue accounts. The ideal candidate will have strong attention to detail and possess strong analytical, organizational, and customer service skills. This position is on-site.

• Make daily collection calls and make proper updates in the system.
• Set up automated email notification for customers that have invoices 30 days old.
• Manage AR Past Due Report
• Manage the 45 day call list
• Respond to emails in the AR in-box.
• Send statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Reconcile accounts to investigate and resolve billing discrepancies or misapplied cash transactions.
• Carry out collection and reporting activities according to specific deadlines.
• Monitor customer account details for non-payments, delayed payments and other irregularities.
• Form collection strategies to mitigate customer objections to making timely A/R payments.
• Make arrangements for payment of outstanding and late accounts; prepare documentation for management.
• Investigate and ensure resolution of customer queries.
• Assist with month-end closing.
• Required to attend weekly administrative meeting.
• Required to complete bi-monthly review.

Requirements

Training and Certification Requirements:

• Possess very strong skills in organization, and be able to prioritize tasks and choose the most important duties to complete first.
• Possess at least 1 year of Collection experience
• Possess good knowledge of office procedures and administration
• Possess proficiency in computer software related to accounts receivable
• Possess excellent attention to details and must be able to perform tasks accurately
• Ability to analyze and solve problems
• Possess excellent communication skills, on phone, in written and verbal forms
• Superior spreadsheets skills and a good knowledge of Microsoft Excel and Google Suite.

What We Offer:

• Paid time off (PTO) and holidays.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Short term and long-term disability.
• 401(k) matching.
• Employer funded life insurance.
• Opportunities for professional development and growth.
• Employee Referral Program.

About Us:

At DynaFire, we are your comprehensive partner for all fire and life safety needs. From expert support and installation to state-of-the-art sprinkler and fire alarm systems, we deliver tailored solutions to protect your business and assets. Whether you're looking to enhance security or ensure regulatory compliance, reach out to DynaFire today for industry-leading solutions and exceptional service.

DynaFire is an equal employment opportunity employer dedicated to promoting an inclusive, diverse, and innovative environment for our employees. We provide all qualified applicants with employment consideration without regard to race, color, religion, sex, pregnancy, childbirth, ancestry, national origin, age, protected veteran status, marital status, genetic information, gender identity or expression, sexual orientation, disability, or any other protected status in accordance with applicable federal, state, or local laws.