ICANotes LLC

Accounts Receivable Clerk

ICANotes LLC  •  Mexico, PH (Remote)  •  3 hours ago
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Job Description

ICANotes is a health tech company founded in 1999 and headquartered in Annapolis, Maryland. It provides a cloud-based Electronic Health Record (EHR) and practice management system built exclusively for psychiatry, therapy, and addiction treatment providers.

About the role

As an Accounts Receivable Clerk at ICANotes, you will be responsible for handling customer

billing inquiries via email and phone, collecting and posting customer payments, and updating

customer subscription profiles in Zoho.

What you'll do

  • Monitor customer ticket queue and respond to customer inquiries via email and phone
  • Analyze customer invoices and adjust as needed
  • Resolve discrepancies with customer payments and account information
  • Assist in the collections process of past due accounts
  • Be open to providing feedback around optimizing internal processes
  • Protect the organization's value by keeping information confidential
  • Update job knowledge by participating in educational opportunities

Qualifications

  • Experience in billing or accounts receivable preferred
  • Experience working with CRM tools preferred
  • Strong analytical skills and attention to detail
  • Excellent communication and interpersonal skills
  • Proficiency in billing and accounting software
  • Problem-solving skills to address and resolve billing discrepancies
  • Expertise in auditing and identifying discrepancies in financial records
  • Previous experience in a customer service or customer facing role
  • Proficient in PC and data entry skills
  • Fluent in English
ICANotes LLC

About ICANotes LLC

ICANotes is the most clinically robust web-based Electronic Health Records software (EHR, EMR) for psychiatrists and other mental health professionals. ICANotes helps clinicians make computerized patient notes and records without typing or dictating. ICANotes is web based so you can connect to your behavioral healthcare records from any computer with an internet connection.

ICANotes is used every day by psychiatrists, social workers, psychologists, counselors, nurse practitioners, group therapists and other mental health and behavioral health clinicians in hospitals, clinics and private practices across the country.

ICANotes EHR software creates individualized mental health records with little or no typing or transcription expenses. ICANotes supports sub-specialists working with substance abuse patients by creating initial assessments, progress notes, group therapy notes, treatment plans, and discharge summaries. ICANotes self-codes, and the highest permissible evaluation/management Medicare/Medicaid service code is automatically calculated. The self coding feature of ICANotes EHR has been tested and confirmed by numerous surveys.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Annapolis, MD
Year Founded
1998
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