Job Description

Accounts Receivable Clerk | Department: Finance | Reports to: [AR Lead] | Location: [Richmond Park, Cape Town]

Job Purpose

The Accounts Receivable Clerk is responsible for supporting the finance team by accurately processing and monitoring all incoming payments from customers. The role ensures that customer accounts are correctly maintained, receipts are recorded efficiently, and outstanding debts are followed up promptly.

Key Responsibilities

• Process and allocate customer receipts accurately and timeously.

• Match receipts to invoices using remittance advice.

• Identify and follow up on overdue accounts.

• Prepare and send customer statements, invoices, and proof of delivery (PODs).

• Approve sales orders and credit notes as required.

• Review and monitor customer credit limits and account status.

• Conduct follow-up calls and correspondence to recover outstanding debt.

• Perform ad hoc financial and administrative duties as needed.

Requirements

• Grade 12 / Matric or NQF Level 4 equivalent, minimum.

• A relevant tertiary qualification (e.g., Certificate or Diploma in Bookkeeping, Finance, or Accounting) preferred but not essential.

• 3–5 years' relevant experience in accounts receivable, debtors, or credit control.

• Computer literate, with strong working proficiency in Excel essential (comfortable with formulas, VLOOKUP/pivot tables for reconciliations and reporting).

• Experience working on an accounting/ERP system (e.g., Sage, Pastel, SAP, Syspro or similar) advantageous.

• Strong written and verbal English communication skills, given regular customer correspondence and collection calls.

• High attention to detail and numerical accuracy.

• Ability to work under pressure and meet month-end deadlines.

• Confident, professional manner for debt-collection calls and difficult conversations with customers.