Job Description

The Accounts Receivable Clerk is responsible for supporting the organization's cash flow and financial accuracy by processing customer invoices, posting payments, maintaining customer accounts, and assisting with collection activities. This role ensures timely and accurate recording of accounts receivable transactions while providing excellent customer service to internal and external stakeholders.

Essential Duties and Responsibilities

Accounts Receivable Processing

• Generate, review, and distribute customer invoices accurately and timely.
• Process and apply customer payments received through various methods, including checks, ACH, wire transfers, and credit card transactions.
• Maintain accurate customer account records and supporting documentation.
• Verify billing information and resolve discrepancies before invoices are issued.
• Process customer credits, adjustments, and account corrections as approved.

Collections and Customer Account Management

• Monitor aging reports and follow up on outstanding customer balances.
• Contact customers regarding overdue invoices in a professional and timely manner.
• Research and resolve payment discrepancies, deductions, and disputed invoices.
• Escalate delinquent accounts according to company procedures.
• Maintain positive customer relationships while supporting collection objectives.

Account Reconciliation and Reporting

• Reconcile customer accounts and investigate variances.
• Assist with month-end closing activities related to accounts receivable.
• Prepare and maintain AR reports, aging schedules, and account status updates.
• Support audit requests by providing accurate documentation and records.
• Ensure all transactions are properly documented and filed.

Process Improvement and Compliance

• Follow established accounting policies, procedures, and internal controls.
• Identify opportunities to improve billing, cash application, and collection processes.
• Maintain confidentiality of financial and customer information.
• Ensure compliance with company policies and applicable accounting standards.

Team Support

• Collaborate with Dealer Service Team, Operations, and Accounting teams to resolve customer account issues.
• Provide timely responses to internal and external inquiries.
• Assist with special projects and other accounting duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• 1–3 years of experience in accounts receivable, accounting, bookkeeping, or a related financial role.
• Basic understanding of accounting principles and accounts receivable processes.
• Proficiency in Microsoft Office, particularly Excel.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Preferred

• Associate degree in Accounting, Finance, Business Administration, or related field.
• Experience with ERP or accounting software systems.
• Experience with cash application, collections, and account reconciliations.

Equal Opportunity Employer
The AZEK Company has been acquired by James Hardie. James Hardie is the industry leader in exterior home and outdoor living solutions, with brands including Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With 8,000+ employees worldwide, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com

James Hardie Building Products Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics under applicable law. For more information about your rights, please review the Know Your Rights notice from the Department of Labor.