The Accounts Receivable Specialist is responsible for managing incoming payments, ensuring timely collections, maintaining accurate records, and supporting the overall financial health of the organization. This role plays a key part in cash flow management and customer account reconciliation.
Generate and send accurate customer invoices
Monitor customer accounts for overdue payments
Follow up on outstanding balances via email and phone
Reconcile customer accounts and resolve billing discrepancies
Apply incoming payments (checks, ACH, wire transfers)
Maintain aging reports and provide regular updates to management
Assist in month-end closing activities
Coordinate with Sales and Operations regarding billing concerns
Prepare AR reports and cash collection forecasts
Ensure compliance with company policies and accounting standards
Bachelor’s degree in Accounting, Finance, or related field (preferred)
2+ years experience in Accounts Receivable or general accounting
Strong understanding of accounting principles
Experience with ERP systems (e.g., NetSuite, SAP, QuickBooks, etc.)
Proficient in Microsoft Excel
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Strong analytical and problem-solving skills
Ability to manage multiple accounts efficiently
High level of accuracy and time management
Professional and confident in collections conversations
eClerx is a productized services company, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services.
