Job Description

Location: Hillside, IL

Reports to: AR Supervisor

About Darwill

Darwill is a marketing company specializing in direct and digital performance marketing for enterprise clients operating in local markets. We help brands acquire customers, drive local response, and strengthen customer communications through integrated omnichannel programs. Our capabilities span strategic ideation, workflow and campaign design, data-driven targeting, execution, and analytics. Darwill delivers scalable execution with measurable results—helping clients improve performance against the KPIs that matter.

Key Responsibilities:

• Applying customer payments (ACH, wire, lockbox, checks, credit cards)
• Researching unapplied cash
• Reconciling customer accounts
• Resolving short pays and deductions
• Maintaining AR records
• Supporting month-end close
• Working with customers and sales on payment discrepancies
• reviewing postage prepayments and reviewing and collecting for postage
• Process, record and reconcile incoming payments (ex: ACH, wires, lockbox, checks, credit cards)
• Ensure that payments are accurately matched and applied
• Investigate short payments, overpayments, unapplied cash and credit card declines
• Working with customers and sales on payment discrepancies
• Reviewing and collecting postage prepayments
• Maintain confidential credit card and ACH/wire information within merchant account
• Obtain customer authorization for accounts that choose CCD collections as method of payment
• Supporting month-end close
• Assisting in billing accounts, as assigned

Qualifications:

· Associates degree required

· 3+ years of experience in corporate credit cards/cash applications required

Hybrid Work Expectations

This is a hybrid position that requires the ability to reliably travel to and work from the office as needed. Onsite attendance requirements may vary based on business needs, meetings, training, and team collaboration activities.