Job Description

Job Location: Sandy Springs , GA 30328
Position Type: Full Time
Job Shift: Day
Job Category: Accounting

Position Summary
The Accounts Receivable & Billing plays a critical role in ensuring the accuracy, completeness, and financial integrity of customer contracts, pricing, usage monitoring, billing, and invoicing. This individual serves as the operational link between contracts, usage data, billing execution, revenue analysis, and collections, ensuring revenue is captured accurately, pricing tiers are enforced, and risks to margin or cash flow are identified early.
The ideal candidate is highly analytical, detail driven, and proactive someone who anticipates discrepancies before they occur, optimizes contract execution, and brings clarity and discipline to revenue impacting processes. This person thrives in environments with evolving business models, complex pricing structures, and cross functional interdependencies.

Essential Duties and Responsibilities
Contract & Pricing Management
- Reviewing all customer contracts to ensure pricing, terms, usage limits, and billing instructions are accurately implemented within internal systems.
- Track contract amendments, renewals, price changes, and term extensions to ensure timely billing alignment.
- Monitor customer consumption against contractual thresholds and identify when pricing tier adjustments should be activated.
- Maintain accurate contract metadata including billing contacts, PO requirements, payment terms, and delivery details.
Revenue & Usage Analysis
- Analyze customer usage patterns to identify accounts nearing or exceeding contracted limits.
- Track effective hourly or unit economics for fixed price and unlimited usage agreements.
- Identify contracts where realized revenue diverges from expected pricing or margin assumptions and provide recommendations for correction.
- Flag pricing structures, utilization trends, or contract terms that may require renegotiation.
Invoicing & Billing Accuracy
- Ensure invoices accurately reflect current pricing, terms, tiers, and usage.
- Reconcile billed amounts against contract provisions, usage data, and pricing components.
- Investigate, validate, and resolve billing discrepancies in alignment with Sales, Finance, and customer stakeholders.
- Maintain clean, timely billing processes to support revenue recognition and cash forecasting.
Accounts Receivable & Collections Support
- Monitor outstanding A/R aging and act on overdue balances.
- Conduct timely outreach to customers regarding late payments, discrepancies, or invoice questions.
- Maintain accurate customer billing records and support Finance in collection strategies.
Reporting & Insights
- Prepare periodic reports on revenue trends, utilization, pricing tier movements, and effective contract rates.
- Provide analytical insights to Finance, Sales, and Leadership regarding revenue leakage, margin erosion, or optimization opportunities.
- Support forecasting and budgeting through accurate usage and contract level data modeling.

Qualifications
- Bachelor’s degree in finance, Accounting, Economics, Business, or related discipline.
- 2–5 years of experience in revenue analysis, billing operations, finance operations, or contract management.
- Strong analytical capabilities with the ability to interpret contracts, pricing structures, and usage based data.
- High attention to detail and comfort working with large datasets.
- Proficiency in Excel; ERP/Billing system experience a plus.
- Strong written and verbal communication skills.
Preferred

Qualifications
- Experience with tiered pricing models or usage based billing.
- Background in SaaS, healthcare, or technology driven revenue environments.
- Familiarity with revenue recognition principles (ASC 606).
Key Competencies
- Strong judgment, accountability, and ownership mindset.
- Analytical and forward thinking problem solver.
- High integrity and accuracy under tight deadlines.
- Effective collaborator across Finance, Sales, and Operations.
- Strong attention to detail and process discipline.
- Ability to manage shifting priorities with enthusiasm.

Supervisory Responsibilities
N/A
Physical Demands and Work Environment
- Standard office environment.