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  Monitors accounts and ensures timely collection of outstanding invoices.
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  Manages aging reports and prioritizes follow-ups based on risk and due dates.
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  Conducts outbound calls and sends email reminders to clients with overdue balances.
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  Follows through consistently until payments are resolved.

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  Coordinates directly with clients to address billing concerns, disputes, and payment delays.
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  Maintains professional and firm communication when handling sensitive or overdue accounts.
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  Escalates complex issues when needed but takes ownership of resolution.

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  Performs account reconciliations to ensure accuracy of balances and transactions.
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  Maintains clear and updated records of all collection activities and communications.
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  Provides regular updates on AR status, risks, and collection progress.

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  Works closely with Finance, Client Success, and Operations teams to resolve discrepancies.
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  Supports process improvements to strengthen collections and billing efficiency.

Requirements

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  Bachelor’s degree in Accounting, Finance, Business, or related field (or equivalent experience).
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  At least 1–3 years experience in Accounts Receivable, Billing, or Collections.
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  Strong experience in client-facing communication (calls and email).
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  Confidence in handling outbound follow-ups and payment chasing.
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  Experience working with international clients (AU/US) is an advantage.
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  Familiarity with accounting systems or CRM tools.
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  Strong attention to detail and organizational skills.
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  Excellent English communication skills, both written and verbal.
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  Ability to work in a fast-paced, performance-driven environment.

Benefits

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  HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
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  Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
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  Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!