Job Description

Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.

We are currently seeking a Accounts Receivable Associate to join our team.

This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.

As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organisation, customer service, operational, communication and interpersonal skills.

Key Responsibilities:

• Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
• Ensuring timely cash collection and recording of customer debt.
• Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
• To maintain accurate administration of customer account and case notes.
• Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
• Generate and send out customer invoices and statements.

In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.

Requirements

The ideal candidate will have:

• A background in accounts receivable or general accounting.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with accounting software or ERP systems.
• Attention to detail and accuracy in data entry and reporting.

• Strong oral, negotiation and written communication skills
• A proven track record of providing strong customer service

If you are driven, organised, and looking for a new challenge, we would love to hear from you!

Benefits

• 25 days annual leave plus the option to buy additional holiday days
• Enhanced maternity, paternity and grandparent leave
• Life Assurance
• Company seasonal events
• A market leading company pension
• Employee rewards and discounts through Perks at Work
• Culligan product discounts
• Opportunities for career progression across the wider Culligan Group
• Option to join Health Care Cash Plan
• 24/7 access to Employee Assistance Programme through Health Assured and well-being programs