Job Description

Job title: Accounts Receivable Assistant (6-month fixed term)

Department: Finance and Operations

Reporting to: Accounts Receivable Manager

Location: Hybrid; London

About Opensignal

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximize commercial performance. Leading analysts, investors, and financial institutions place a high value on our independent analysis, and we are regular contributors to their reports.

Real network experience is our focus, and ultimately, that’s what influences customer choice. Our mission is to advance connectivity for all, and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

With offices in London, Boston, and Victoria, British Columbia, we are truly global, with employees working across four continents and representing over 25 nationalities. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.

Your Impact

The Accounts Receivable Assistant is responsible for supporting the accounts receivable function by ensuring accurate invoice processing, timely collection of outstanding payments, and maintaining up-to-date financial records. This role plays a key part in managing cash flow, resolving billing discrepancies, and providing excellent service to internal and external partners and clients. The position requires the ability and willingness to travel to the London office at least once per week to collaborate with key stakeholders and support business operations.

Key responsibilities typically include:

• Invoicing:
  Responsible for preparing, issuing, and processing customer invoices in a timely and accurate manner.
• Collections:
  Communicate with clients regarding billing inquiries, payment reminders, and dispute resolution. Record and reconcile incoming payments against invoices. Perform other administrative and finance-related tasks as assigned.
• Risk Mitigation:
  Monitor accounts to identify overdue balances and assist in collection efforts.
• Reporting and Analysis:
  Assist in preparing weekly reports on AR aging, collection performance, provide commentary, and bad debt trends to provide insights for management and support decision-making.
• Compliance and Documentation:
  Assist in ensuring compliance with company policies, contractual agreements, and legal regulations while maintaining accurate and organized records of all receivables and related transactions.
• Customer Relationship Management:
  Build and maintain positive relationships with our clients to facilitate smooth payment processes and address any issues related to billing or disputes.

Required Skills & Abilities

• Strong analytical, communication, and negotiation skills to effectively manage accounts and minimize financial risks to the organization.
• Proficiency in MS Office (Excel, Word, Outlook); experience with accounting/ERP systems - Netsuite experience strongly preferred
• Strong attention to detail to ensure accuracy and compliance.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive in resolving financial discrepancies and troubleshooting issues.
• Excellent organizational skills to manage multiple tasks, prioritize, and meet deadlines.
• Adaptability to changes

Benefits

We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

• Competitive compensation packages including a long-term equity program
• Comprehensive group benefits package and company-sponsored retirement savings plan (details depend on your country of work)
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous holiday allowance, sick leave, parental leave, flexibility including Flex Fridays, and the opportunity to work from abroad
• Charity matching and paid time off for community volunteering and DE&I program/committees
• Regular virtual and in-person events and socials

At this time, Opensignal will not sponsor a new applicant for employment sponsorship for this position.

NOTE Opensignal only reviews job applications submitted through our official website: https://www.opensignal.com/about/opensignal-careers

If you have received an offer or communication that seems suspicious or did not go through our website, do not share any personal or financial information.

If you are unsure about the legitimacy of a job offer or recruitment message you received, please contact us directly at: careers@opensignal.com.