Job Description

Location: Fully Remote

Job Type: Part-Time

Schedule: 20 hours per week

Pay: $20.00 per hour

About Us

We are a growing healthcare organization dedicated to providing high-quality services to children and families. We are seeking a detail-oriented, persistent, and highly organized Accounts Receivable (AR) Specialist to help ensure timely reimbursement for services provided and reduce outstanding accounts receivable.

This role is ideal for someone who enjoys problem-solving, working independently, and following claims through to resolution.

Our billing team does an excellent job submitting claims. We are looking for a dedicated Accounts Receivable Specialist whose primary focus is ensuring claims are resolved and reimbursed appropriately.

This position will work unpaid, denied, pending, and underpaid claims by communicating with insurance companies, identifying barriers to payment, correcting claim issues, resubmitting claims when necessary, and maintaining consistent follow-up until resolution.

The successful candidate will play a key role in helping our organization maintain healthy accounts receivable and ensuring services provided to families are reimbursed accurately and timely.

Key Responsibilities

• Review accounts receivable aging reports regularly
• Investigate unpaid, denied, pending, and underpaid claims
• Contact insurance companies regarding claim status and payment issues
• Submit claim corrections, reconsiderations, and appeals when appropriate
• Resubmit claims and supporting documentation as needed
• Document all payer communications and follow-up activities accurately
• Identify trends contributing to denials, delays, or payment issues
• Collaborate with the Billing Manager and internal team members to resolve claim issues
• Maintain organized records of assigned accounts and collection efforts
• Prioritize aging claims to support timely resolution
• Work proactively to reduce outstanding accounts receivable balances

Qualifications

Required

• Strong organizational skills and attention to detail
• Ability to work independently with minimal supervision
• Excellent written and verbal communication skills
• Comfort communicating with insurance companies by phone and email
• Strong follow-through and persistence when resolving issues
• Reliable internet connection and home workspace suitable for remote work

Preferred

• Experience in healthcare billing, medical billing, accounts receivable, or revenue cycle management
• Experience working with commercial insurance plans and government payers
• Familiarity with claim denials, appeals, and payer follow-up processes
• Experience using electronic health record (EHR) or billing software

Schedule Expectations

This is a fully remote position requiring approximately 20 hours per week.

We offer flexibility in how those hours are scheduled. Employees may determine when they complete their weekly hours; however, work must be performed during standard business hours so that communication with insurance companies, payers, and internal team members can occur effectively.

Compensation and Benefits

• $20.00 per hour
• Fully remote position
• Flexible scheduling during business hours
• $50 monthly technology stipend
• Eligible for company 401(k) plan after six months of employment
• 4% company match on employee 401(k) contributions

Ideal Candidate

The ideal candidate enjoys solving problems, investigating claim issues, and navigating insurance processes. They are persistent, organized, and take pride in seeing issues through to completion.

If you enjoy helping healthcare organizations receive timely reimbursement for services provided and are motivated by resolving outstanding claims, we would love to hear from you.