Job Description

ABOUT US:
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on people’s lives. Recently recognized by the Deloitte Group as one of Canada’s Best Managed Companies – Platinum Standard, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures, we pride ourselves on distinction.
When you join the BEST team, you’ll enjoy:

• Competitive hourly pay rates that are always above provincial minimum wage
• An excellent company culture, with access to educational grants and regular team events and celebrations
• Employee recognition and appreciation programs, like our BEST Guusto program, which rewards employees that go above and beyond with prizes
• Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

Job Location: Coquitlam, BC
Salary Range: $55,000-$65,000/year


The Accounts Receivable and Billing Specialist is responsible for ensuring customer billings are accurate, complete, and issued on time, while supporting strong collections discipline and the integrity of the invoice-to-cash cycle. Working closely with the Finance Manager / Controller, operations teams, and customers, the incumbent will maintain recurring billing schedules, coordinate extra billings, follow up overdue accounts, resolve billing queries, and support month-end accounts receivable close procedures. The role also supports revenue integrity, disciplined receivables management, and consistent customer communication to promote timely cash collection. The ideal candidate will demonstrate strong attention to detail, a high standard of professionalism in customer communication, and the ability to identify opportunities to strengthen process consistency, internal controls, and billing accuracy as the business continues to grow.

Reporting Structure: The AR & AP Team Member reports directly to the Accounting Manager.

Duties & Responsibilities:

• Manage recurring billing and issue accurate, timely invoices aligned with contracts and pricing
• Coordinate and process additional/variable billings with proper approvals and documentation
• Review invoices for accuracy (pricing, coding, taxes, completeness) before release
• Monitor AR ledger, apply payments, and maintain accurate customer account records
• Follow up on overdue accounts, manage collections, and resolve billing discrepancies
• Prepare AR aging reports and highlight risks, trends, and collection issues
• Support month-end close, ensuring billing completeness and accurate receivables
• Maintain customer data and billing details in ERP (Dynamics 365 Business Central)
• Collaborate with internal teams to validate billing inputs and contract changes
• Identify and implement improvements to billing processes and internal controls

Skills Required:

• Excellent communication skills, written and verbal, with the ability to deal professionally with customers and internal stakeholders;
• Strong organizational and time management skills, with the ability to manage recurring deadlines and competing priorities;
• High level of accuracy and attention to detail, particularly in billing, customer account maintenance, and collections follow-up;
• Proficient with MS Office, including Word, Outlook, and strong Excel capability;
• Ability to work independently while also collaborating effectively with finance and operations teams;
• Confidence in identifying process gaps and helping improve billing and receivables procedures in a growing business environment.

Education & Experience:

• Post-secondary education in accounting, finance, business administration, or a related discipline;
• Minimum 3 years experience in accounts receivable, customer billing, invoicing, or related finance roles;
• Experience managing recurring billings, extra billings, collections, and customer account reconciliations;
• Experience working with ERP systems; Microsoft Dynamics 365 Business Central experience would be considered an asset;
• Experience in service-based, contract-driven, or multi-site environments would be considered an asset;
• Acceptable security and criminal record check.

BEST is committed to creating a diverse, equitable, and inclusive workplace. We support the hiring of visible minorities, women, members of the LGBTQ2S+ community, and veterans. We are an equal opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to Best Service Pros job opportunities.

Click to apply today!

#LI-DNI
#INDSL