Job Description

About the Role

We are looking for an Accounts Receivable Analyst / AR Specialist who will support AR operations, including billing, collections, cash application, account reconciliation, and customer account management.

This role is ideal for candidates with experience in Accounts Receivable, collections, billing, cash application, credit and collections, or order-to-cash operations. You will help ensure timely collection, accurate posting of payments, and proper resolution of account issues.

Key Responsibilities

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  Prepare and process customer billing and invoice generation.
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  Perform cash application and payment posting activities.
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  Monitor outstanding balances, customer accounts, and AR aging.
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  Conduct collection follow-ups with customers when needed.
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  Help resolve disputes, deductions, and payment discrepancies.
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  Reconcile customer accounts and investigate account variances.
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  Support month-end closing activities related to Accounts Receivable.
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  Prepare AR reports, aging reports, and dashboards.
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  Coordinate with Sales, Operations, Finance, and other internal teams.
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  Ensure collection targets, service level agreements, and process standards are met.

Qualifications

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  Bachelor's degree in Accounting, Finance, Business, or any related field.
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  Experience in Accounts Receivable, collections, billing, cash application, credit and collections, or OTC is preferred.
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  Exposure to order-to-cash processes is an advantage.
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  Background in shared services, BPO, or handling global accounts is a plus.
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  Experience using ERP systems such as SAP, Oracle, or Microsoft Dynamics is an advantage.
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  Good communication skills, especially in handling customer follow-ups and account concerns.
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  Strong attention to detail and ability to manage multiple accounts.