Job Description

Join the best in the industry at Pro-Tek powered by Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Pro-Tek powered by Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Pro-Tek powered by Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Pro-Tek powered by Nextech today!

What You’ll Be Doing

The Accounts Receivable (AR) Administrator is required to review account information, resolve discrepancies, and ensure that payments are collected as close to payment terms as possible for the company. It is important the AR Administrator communicates with customers, management, and coworkers, both individually and in group settings.

What Makes Nextech Different?

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 5% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min Compensation

USD $25.00/Hr.

Max Compensation

USD $30.00/Hr.

Responsibilities

• Initiate, track, and maintain all records associated with collection activities to include negotiated payment schedules, telephone call documentation and collection status
  • Create aging report of accounts to customers with outstanding balances/company cash projection report
  • Assess and investigate documents to resolve discrepancies
  • Research and document short payments and overpayments
  • Assist in daily deposits
  • Send out monthly statements
  • Keeping up to date bill to information and contacts
• Create and maintain proper response letters for correspondence
  • Provide W-9’s
  • Send ACH forms
• Be able to identify and implement necessary adjustments on customer accounts
  • Warranty Denials
• Research and resolve account discrepancies
• Obtain information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up to date
• Perform administrative and clerical tasks, such as data entry, send statements, filing paperwork, and contact clients to discuss their accounts
• Generate reports and statements for internal use
• Other related duties as assigned

Qualifications

• Excellent overall computer skills with the ability to learn new systems and software quickly, such as word processing, spreadsheets, and billing programs.
• Excellent organizational skills
• Excellent data entry skills
• Excellent communication, research, problem-solving and time management skills
• Proficient with Microsoft Office and excel
• High level of accuracy and exceptional attention to detail
• Ability to balance workload and prioritize tasks
• Friendly demeanor and strong people skills
• Understanding of online platforms and business processes
• Ability to work in a team as well as independently with minimal direction
• Must be able to work overtime, as needed

What We’re Looking For

• Associate Degree/Bachelor's Degree in accounting, finance, or related field preferred
• Previous experience in a similar role
• Previous experience in a service industry is preferred
• Demonstrated stable and successful work experience in billing/collections,and or customer service

Physical Requirements

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Must be willing and able to work out of the Melbourne, FL corporate office location

Other requirements:

• May be required to use personal smartphone with a camera capable of reading a QR code for 2 factor authentication