Job Description

The Accounts Receivable Adjustments Specialist will process branch requests to reconcile transactions. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.

Duties include but are not limited to:

• Work with branch and customer service to resolve and correct missing/misapplied payments.
• Able to review and explain account activity.
• Able to identify account discrepancies.
• Process adjustments to owner accounts as approved by Community Association Manager.
• Receive notices from bank and enter adjustments related to NSF, Stop Payment and Closed accounts.
• Enter reimbursable charges as necessary.
• Enter balance forward for new accounts.
• Generate appropriate communications to homeowners following activity completion.
• High volume workflow management.

• Refunds

• Correcting misapplied payments

• Waive and charge fees

• Uploading Excel File

• Email communication

• Setup ACH data

Qualifications

Knowledge and Skills

• Knowledge of assessing credit on receivables.
• Knowledge of accounting principles, practices, and procedures (US GAAP).

Education and Experience

• High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.