Job Description

THE POSITION

To control and monitor accounts receivable processes, ensuring accurate and timely invoicing to credit-approved guests, proper posting to accounts receivable, and supporting the Credit Manager in maintaining accurate aging and effective collection.

FINANCIAL ACCOUNTABILITY

Enter details of any financial responsibility here, including:

• Responsible for the accurate and timely posting of all accounts receivable transactions, including guest ledger transfers, city ledger invoices, and adjustments, in accordance with company policies and internal controls.
• Maintain accurate customer subledger accounts, ensuring all charges, payments, and credits are properly recorded and supported by documentation.
• Review and reconcile the Accounts Receivable Aging Report regularly, following up on overdue balances and ensuring timely collection of outstanding amounts.
• Ensure compliance with credit policies, billing procedures, and audit requirements to safeguard the company’s receivables and cash flow.

KEY RESPONSIBILTIES

• Supervise and control the Accounts Receivable section to ensure accurate, timely, and complete recording of all receivable transactions.
• Review daily city ledger transfers from the Front Office and ensure all postings are supported by proper documentation.
• Prepare and issue invoices to corporate clients, travel agents, and other business partners in accordance with company billing policies and contract terms.
• Reconcile and verify all payments received through bank transfers, credit cards, and other payment methods, ensuring proper allocation to customer accounts.
• Monitor the Accounts Receivable Aging Report regularly, follow up on overdue balances for timely collection.
• Review credit applications, ensure compliance with approved credit policies, and assist in maintaining updated customer credit files.
• Post and reconcile receipts, credit notes, and adjustments in the accounting system.
• Investigate and resolve billing discrepancies, charge disputes, or short payments in coordination with concerned departments.
• Prepare monthly AR reports, including aging analysis, doubtful accounts provision, and collection performance.
• Assist during internal and external audits by providing required documentation, confirmations, and reconciliations.
• Embrace and practice the company’s legacy values and competencies in all, team, and stakeholder interactions, acting as a role model for the desired culture and behaviors.

Qualifications

• Graduate with a (degree in Accounting, Finance, BA or equivalents)
• Experience working in similar role for 3 years or more.
• Experience in hospitality industry.
• Proficient in English communication and computer skills particularly MS applications.

Experience

Experience working in similar role for 3 years or more

• Proficient in spoken and written English
• Expert in Opera PMS AR Module.

Desirable

• Arabic speaking and reading
• Prior working experience in KSA
• Experience working in a multicultural environment

Skills & Competencies

• Communicates effectively with suppliers, procurement, and department heads.
• Works collaboratively within the finance team to support smooth operations.
• Maintains confidentiality and integrity in handling financial information.
• Commitment to continuous learning (e.g., updates in VAT, IFRS, or internal systems).