Job Description

The AP Supervisor supports the Senior AP Manager by supervising AP Support staff, ensuring workload coverage, and maintaining accurate training documentation. This role provides AP support for an assigned region, assists with audits and reporting, and contributes to process improvements through testing and documentation. The AP Supervisor focuses on day-to-day leadership and operational execution to ensure efficiency, compliance, and accurate vendor payments.

KEY RESPONSIBILITIES:

• Lead, coach, and develop AP Support staff through feedback, quarterly reviews, and performance management to drive accountability and professional growth.
• Manage team workloads, set clear expectations, and ensure adequate coverage for month-end close, audits, and PTO.
• Promote cross-training and knowledge sharing to strengthen team capability and provide reliable backup coverage.
• Collaborate with process owners to document standardized procedures, develop training materials, and maintain accurate, up-to-date documentation aligned with company policies.
• Oversee training programs to ensure AP Support staff are equipped with the knowledge and resources to perform effectively.
• Test and document new software or process enhancements to support efficiency, compliance, and internal controls, escalating broader process changes to the Senior AP Manager.
• Provide AP support for the assigned region, resolving escalations, vendor inquiries, and complex transactions in a timely manner.
• Assist the Senior AP Manager with month-end variance analysis, audit requests, P-Card reporting, and year-end 1099 compliance.
• Maintain effective internal controls and ensure adherence to company policies and regulatory requirements at the team level.
• Build strong partnerships with Shared Services and Store Operations through clear communication and collaboration.
• Contribute to continuous improvement initiatives by identifying opportunities to streamline workflows and optimize vendor payment processes.
• Perform additional leadership responsibilities, special projects, and any other tasks as assigned
  

KEY RESULTS:

• Strong and proactive communication with relevant departments.
• Consistent adherence to documentation and communication standards in an ACT (Accurate, Complete, Timely) manner.
• AP Support staff consistently meet accuracy and timeliness standards, supported by regular coaching, clear expectations, and effective cross-training that ensures reliable backup coverage.
• Month-end, quarter-end, year-end close tasks, vendor payments, escalations, and audit requests are completed accurately and within required deadlines, demonstrating strong control adherence and operational consistency.

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